Clinic Lead

We are a thriving Outpatient Pain Management Practice seeking qualified, dynamic healthcare professionals like you No weekends, 9 major holidays off, no overnights, and you will never be on‑call. We are looking for an eager and ready‑to‑learn Clinic Lead for our Canton location. This is a full‑time position that offers a great benefits package. Job Summary A provider extender who is also responsible for the performance of all provider extenders on the clinic side of the Center. Insures that patients receive high‑quality care in accordance with provider’s orders, runs an efficient, smoothly functioning clinic that produces high‑quality documentation as required to meet medical necessity. Essential Duties and Responsibilities Perform the role of player/coach as the leader of a provider extender team that may consist of RNs, LPNs, and CMAs. Plan and direct day‑to‑day clinic operations to support both physicians and midlevel providers. Manage patient triage workflow. Develop and reinforce local workflow processes to maximize quality and productivity in alignment with Alliance policies and procedures. Take direction from and collaborate with the Regional Administrator, providers, and/or Charge Nurse to select, train, and develop a strong staff. Monitor patient and provider experience throughout the day and make adjustments as needed to ensure the best possible patient outcomes. Ensure that the provider extender team respects patient privacy and is in compliance with Alliance policies. Review documentation produced by team members and coach them to produce high‑quality documentation that reflects medical necessity. Insure that every provider extender is competent and efficient with clinical chart preparation, including use of eCW templates, entering HPI, interval history, exam, order entry, referrals, and quality measures. Their skill set must also include processing lab orders, prior authorizations, pre/post procedure calls, telephone encounters, and office procedures. Establish time and quality standards for telephone encounters, urine samples, rooming patients, etc., and use these standards to constructively challenge team members to perform at the highest level. Establish and reinforce a culture of teamwork within the provider extender team and with providers, front desk, and the ASC. Set an example for the provider extender team by demonstrating concern for patient welfare to patients and their families. Although the Clinic Lead does not have disciplinary authority over the provider extender team, she/he is expected to effectively resolve staff conflicts without taking sides and to identify the need for progressive discipline where necessary. Resolve patient complaints and seek assistance on the more difficult ones from appropriate authority. Collaborate with Charge Nurse to cross‑train provider extenders to perform roles in the ASC, coordinate schedules, and staff when needed. Ensure the clinic area is properly maintained and identify the need to replace existing or purchase additional equipment. Assist Regional Administrator and/or Charge Nurse with CMAs’ annual evaluations. Manage inventory of medical supplies as needed. Other duties as assigned. Qualifications Education and Experience Current Georgia state license to practice as a Registered Nurse, Licensed Practical Nurse, or Certified Medical Assistant. Knowledge of equipment, instrumentation, and supplies required to perform specific responsibilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. Communication Skills Strong customer service skills, good command of the English language, both verbal and written. Ability to work well with providers, fellow employees, and patients. Reasoning Ability Ability to work independently with detail and accuracy. Ability to apply common sense to carry out instructions provided in written, oral, or diagram form. Ability to deal with problems involving several variables. Physical Demands While performing the duties of this job, the employee is regularly required to talk and hear, stand for extended periods, walk, use hands to finger, handle or feel. The employee must regularly lift 100 pounds with assistance and 50 pounds without assistance, and assist patients of all sizes and weights on and off the exam table or surgical table. Visual acuity for chart review and equipment operation. Considerable stooping, pushing, pulling and lifting required. Work Environment Exposure to moving mechanical parts; fumes or airborne particles and toxic or caustic chemicals. Moderate noise levels. Exposure to radiation in the ASC or due to the use of fluoroscopy and requirement to wear approximately 5 lb lead apron. Potential need to travel between multiple locations as required. #J-18808-Ljbffr