Delivery Director

3 weeks ago


Town of Florida, United States Myridius Full time

Direct message the job poster from Myridius Based in Orlando Key Responsibilities: Lead the overall delivery and program governance for a portfolio of digital and technology transformation initiatives within the Resorts & Vacation vertical. Serve as the strategic partner to client executives — ensuring alignment of Myridius’ solutions with business outcomes, guest experience, and digital innovation goals. Oversee multiple cross-functional teams across Engineering, Cloud, Data, AI/ML, Experience Design, and Enterprise Platforms (Salesforce, SAP, etc.). Drive operational excellence — SLAs, project governance, risk management, and continuous improvement. Manage P&L ownership for the account, ensuring growth, profitability, and account expansion. Collaborate with the Business Head and Sales Leadership to shape the account strategy, identify growth opportunities, and influence CXO-level decisions. Champion talent management, mentoring delivery leaders and building a strong bench aligned to client roadmap. Drive innovation and automation initiatives, integrating digital tools to enhance delivery agility and quality. Ensure high client satisfaction (CSAT/NPS) through proactive engagement, transparency, and accountability. Ideal Candidate Profile: 15–20 years of experience in technology services delivery, with at least 5 years in account leadership or delivery management roles. Proven success in managing large‑scale hospitality, travel, or consumer experience transformation programs. Strong understanding of hospitality technology stacks, including property management systems, reservations, guest engagement platforms, and digital experience layers. Expertise in Agile, DevOps, Cloud, and Data‑driven delivery frameworks. Excellent CXO‑level stakeholder management and communication skills. Prior experience managing P&L ($10M+) and large, globally distributed delivery teams. Entrepreneurial mindset with the ability to drive growth in an account‑led environment. Seniority level Director Employment type Full-time Job function Consulting Industries IT Services and IT Consulting Medical insurance Vision insurance 401(k) Referrals increase your chances of interviewing at Myridius by 2x #J-18808-Ljbffr


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