Senior Software Engineer

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description As a Senior Software Engineer, focused on cloud infrastructure automation, you will have the opportunity to work on ServiceNow Platform and Tools, build solutions using workflows, orchestration, and developer tools in Multi‑Cloud infrastructure. Background screening and eligibility – This position requires passing a ServiceNow background screening, USFedPASS (US Federal Personnel Authorization Screening Standards). This includes a credit check, criminal/misdemeanor check, and a drug test. Any employment is contingent upon passing the screening. Due to Federal requirements, only U.S. citizens, U.S. naturalized citizens, or U.S. Permanent Residents holding a green card will be considered. What You Get To Do In This Role You will work as a member of our developer team that scales our auditing framework to meet the needs of the future. Experiment with the latest ServiceNow AI and GenAI offerings and other upcoming capabilities. You will also design and develop cloud automations & leverage AI/GenAI capabilities to support the deployment and management of ServiceNow products in our infrastructure. In addition to tools and automation, you will interact with other members of the infrastructure organization and the ServiceNow development teams. Qualifications Experience in leveraging or critically thinking about how to integrate AI into work processes, decision‑making, or problem‑solving. 4+ years of experience in professional software development, preferably in the Cloud Infrastructure Environment. Solid foundation in distributed systems with proven experience in designing and architecting systems. Advanced programming or scripting skills (using JavaScript) and experience in object‑oriented design. Development of web‑based database applications using Postgres or other relational databases. Experience integrating software and services using common API techniques (REST, SOAP, XML, etc.). Exposure to Containers, Machine Learning or Big Data will be an advantage. Experience working in Public Cloud environments such as Azure, AWS, or GCP. Excellent technical design, problem‑solving, debugging skills and an aptitude for learning new technologies. Exposure to AI, Machine Learning will be an advantage. Team player, attention to detail and ability to work well and communicate with others. BS/MS Degree in Computer Science or equivalent experience. Compensation & Benefits Base pay range: $140,700 – $239,200 per year, plus equity (when applicable), variable/incentive compensation, and a comprehensive benefits package that includes health plans, flexible spending accounts, a 401(k) plan with company match, ESPP, matching donations, flexible time away, and family leave programs. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. #J-18808-Ljbffr