Financial Counselor
2 weeks ago
Professional Recruiter at Insight Global Openings: 1 Schedule: M-F (Slightly Flexible hours) Duration: 6 month Contract to Hire Location: Fully On‑Site: 200 Freedom Ln, Aliso Viejo, CA 92656 Interview Process: Virtual 30 min one and done interview Pay Rate: $25-$30/hr Must be okay with COVID Vaxx and flu shot Must Haves 1-2+ years of experience within a medical facility, doctors office, or medical business office. Experience working with insurance verifications/financial counseling Proficient in Microsoft Office. High School Diploma. Plusses Experience working within behavioral health Strong MediCare/MediCal knowledge Credentialing experience Experience using an EMR system Bilingual English and Spanish JOB DESCRIPTION The Financial Counselor participates in the admission process by responding to inquiries regarding the facility, insurance verification, financial counseling, patient admission, and data entry of all demographic information necessary to appropriately conclude the admission. This individual will be responsible for assessing patients and collecting financial information to guide them to the appropriate services. Admissions occur daily, with referrals coming from various ER departments across the region. As a result, patient volume can fluctuate, typically ranging from 5 to 20 cases per day. In addition to admissions support, this role involves assisting with general financial planning and conducting patient screenings for insurance eligibility. Not all patients will be on a self-pay plan, so familiarity with different coverage types will be important. *Need to streamline and understand insurances and how it works (within mental health would be a HUGE plus), navigate portals for Medicaid and MediCare and make determinations for patients/advise them in the best direction. This person needs to have a very good understanding of contracts and who they have contracts with. *Go over hospital documentation with the patient, ensure patient signs it, go over contracted rates and options for the patient with them. Handling intake and admissions. Systems they use: Office Aly, BestCare EMR system, AIS financial system KEY RESPONSIBILITIES Consistently demonstrates professionalism, courtesy, tact, and knowledge of the facilities programs when dealing with potential clients/family, reviewers, and third‑party payors. Performs insurance verification. Provides adequate financial counseling to parents/guardians relating to the self‑pay and/or co‑pay of account balances. Reviews initial and reappointment applications and data for accuracy, completeness and any quality issues. Prepare daily financial counseling report prior to Flash Meeting. Review all Financial needs of patients and refer them to appropriate agencies for assistance, such as Covered California, M‑Cal Office, Medicare etc.… Coordinate all cash collections. Go see patients that need daily follow up & meet with patients and or visitors that walk in to pay. Know the case rates for IP, OP, and CD as well as, all levels of care, review daily census admit and discharges, follow up with discharge patients that have liability. Seniority level Mid‑Senior level Employment type Contract Job function Accounting/Auditing Industries Hospitals and Health Care #J-18808-Ljbffr
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Financial Counselor
2 weeks ago
Aliso Viejo, United States Insight Global Full timeMust Haves: 1-2+ years of experience within a medical facility, doctors office, or medical business office. Experience working with insurance verifications/ financial counseling Knowledge in/ Experience processing treatment authorization requests Proficient in Microsoft Office. High School Diploma. Plusses: Experience working within behavioral health Strong...
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Financial Counselor
2 weeks ago
Aliso Viejo, United States Insight Global Full timeMust Haves: 1-2+ years of experience within a medical facility, doctors office, or medical business office. Experience working with insurance verifications/ financial counseling Knowledge in/ Experience processing treatment authorization requests Proficient in Microsoft Office. High School Diploma. Plusses: Experience working within behavioral health Strong...
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