Senior UX Designer, Digital Acceleration

Senior UX Designer, Digital Acceleration Job ID: 2985608 | Amazon.com Services LLC Join us in building the largest subscription service on the planet Digital Acceleration is Amazon’s e-commerce engine driving digital products, including Kindle, Music, Video, and Prime. We’re seeking a Senior UX Designer to elevate the user experience across the entire e-commerce lifecycle—from discovery to royalties—delighting both our internal clients and Amazon customers. If you're passionate about leading UX and shaping how millions engage with digital products, this is your opportunity to make a global impact. We are looking for an experienced leader with both creative and technical expertise to deliver customer-obsessed UX that measurably enhances our client experience. In this role, you will have the opportunity to lead and shape how we simplify and streamline client interactions. You will define and propose new design patterns, interaction models, and features that delight across various customer personas. In this role, you will work backwards from a client experience north star, collaborating closely with product and development teams to innovate, implement, and iteratively explore concepts. Your ability to think conceptually, break down work into immediate and long-term phases, and influence across broad stakeholder groups will be key to your success. You will synthesize both qualitative and quantitative inputs to propose and help deliver innovative features. This role demands strong written and verbal presentation skills, an ability to dive deep into technical details, a data‑driven mindset, sound business judgment, a deep curiosity about how things work, and a passion for improving customer experiences. Key Job Responsibilities Own the UX of a foundational framework for digital e‑commerce at Amazon Translate complex customer interactions into simple, engaging user‑centered solutions. Quickly and thoroughly create user flows, wireframes, low‑fidelity and high‑fidelity design mockups, and interactive prototypes. Lead the vision for a customer‑centric UX, working closely with product and development teams to implement innovative concepts that simplify and expedite the Amazon client experience. Synthesize qualitative and quantitative inputs to support decision‑making and delivery of new features. Communicate complex, interactive design concepts clearly and persuasively across different audiences and varying levels of the organization. Collaborate with cross‑functional teams to influence and align with business objectives. Manage multiple projects, prioritizing based on business impact and customer outcomes. About the team Amazon Digital Acceleration powers ordering, subscriptions, and device management for Prime, Amazon Video, Music, Audible, Alexa, and Kindle, amongst other digital businesses. We process billions of digital purchases every year and enable our digital businesses to grow their businesses worldwide. We are on a mission to be earth's best provider of one‑time and recurring digital commerce, delivering a seamless and enjoyable post‑purchase customer experience. Basic Qualifications None listed in the original posting. Preferred Qualifications Experience applying scrum to visual or UX design processes Experience with UX design of complex workflows Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $127,100/year in our lowest geographic market up to $211,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job‑related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign‑on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee‑benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site. #J-18808-Ljbffr