Claims Team Manager, General Liability
3 weeks ago
OverviewJoin Our Team as a Team Manager – General Liability at Zurich North AmericaResponsibilitiesDeliver Results: Oversee the management of commercial general liability claims of moderate complexity by providing technical guidance, direction, and performance tracking.Elevate Customer Satisfaction: Build strong relationships with internal and external stakeholders, resolve quality concerns, and ensure high levels of service.Drive Best Practices: Analyze claims trends, recommend process improvements, and uphold compliance with legal and regulatory standards.Lead with Purpose: Manage a high-performing team by recruiting, developing, and retaining top talent, fostering a collaborative and supportive workplace culture.Optimize Operations: Monitor team resources, allocations, and expenditures to manage costs effectively.Inspire Growth: Provide coaching, feedback, and development opportunities to help your team reach their full potential.Collaborate for Success: Partner with other business units to provide claims insights, assist with product development, and engage in customer and broker meetings.Basic QualificationsJuris Doctor with 5+ years of claims experience ORBachelor’s Degree with 6+ years of claims experience ORHigh School Diploma or Equivalent with 8+ years of claims experience ANDStrong customer service skills.Proficiency in Microsoft Office.Experience collaborating across teams.Knowledge of insurance legal statutes, claims handling, and regulatory environments.Ability to travel up to 20%.Preferred QualificationsExperience managing commercial general liability claims.Expertise in construction-related claims.Leadership experience in claims or operations.Strong negotiation and analytical skills.Compensation and BenefitsThe compensation indicated represents a nationwide market range and has not been adjusted for geographic differentials pertaining to the location where the position may be filled. The proposed salary range for this position is $98,300.00 - $161,000.00, with short-term incentive bonus eligibility set at 15%.Zurich maintains a comprehensive employee benefits package for employees and eligible dependents and competitive compensation. Total rewards details are available through the company resources.Equal OpportunityZurich North America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.LocationLocation(s): Parsippany, Addison, Atlanta, Gold River, Maitland, Omaha, Overland Park, SchaumburgRemote Working: HybridSchedule: Full TimeEmployment Sponsorship Offered: No #J-18808-Ljbffr
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