Director of Operations, Northeast Outpatient Imaging

4 months ago

The Woodlands, United States Memorial Hermann Health System Full time
At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Job Summary

Position responsible for managing and coordinating the activities of the Outpatient Imaging facilityJob Description

Minimum Qualifications

Education: Graduate of an approved school Business or Radiology Technology, Masters in Business preferred.

Licenses/Certifications: (None).

Experience / Knowledge / Skills:
  • Five (5) years of experience in an Outpatient Imaging Services setting preferred
  • Minimum of three years of supervisory experience in Outpatient Healthcare Business or Retail Business.
  • Excellent verbal and written communication skills.
  • Exceptional facilitation, consulting, management, business, and customer service skills.


Principal Accountabilities
  • Supervises all department personnel issues including personnel selection, termination, counseling, and evaluating performance. Directs work and trains department personnel.
  • Reviews the assigned facility for compliance with all codes, rules and regulations regarding Imaging instrumentation and machinery.
  • Helps develop and monitor the facility's annual capital and operating budget including projections in personnel, gross and net operating income and expenses. Monitors monthly financial reports and reports variances.
  • Interfaces with physicians, physician liaisons, and employees to promote business development.
  • Monitors, reviews, and controls the ordering and stocking of consumable supplies.
  • Inspects physical condition of facility and takes appropriate corrective actions.
  • Oversees the imaging equipment management and preventive maintenance program. Develops and implements procedures to ensure quality control for the facility.
  • Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
  • Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.
  • Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann's service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.
  • Other duties as assigned.

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