Vice President of Security Operations

Vice President, Regional Operations ManagerChicago, ILOverviewJoin one of the fastest-growing and largest privately held security companies in the U.S. Since 1998, Sunstates Security has established a reputation for providing excellent customer service and quality work environments for its team across the country. We’re committed to hiring, developing, and retaining a diverse and exceptionally qualified workforce.We reinvest in our employees by offering a benefits package that exceeds industry standards, career growth opportunities, extensive internal training, employee incentive programs, team recognition, and more.Recent national awards received by Sunstates include Outstanding Contract Security Company in 2022 & 2023 and INC’s America’s Fastest Growing Private Companies list.Sunstates Security’s mission and vision statement are at the heart of everything we do, focusing all efforts on honor, integrity, and trust. If you’re searching for a career with challenging and rewarding opportunities, we invite you to explore the possibilities at Sunstates Security.CompensationOver $210,000* which includes an annual salary, monthly vehicle allowance plus mileage, annual 10% performance-based bonus, growth component bonus based on business development, full medical, dental, and vision insurance coverage, 401k plan, and more.Salary is commensurate with level of experience.Key ResponsibilitiesLeadershipDirect Regional Managers and align regional goals with national initiatives.Translate executive objectives into measurable regional outcomes.Foster collaboration, accountability, and innovation.Support enterprise-wide systems implementation (ERP, HRIS, LMS, QA).Operational ExcellenceEnsure consistency in staffing, scheduling, payroll, and policy compliance.Monitor QA metrics, turnover, and client satisfaction; drive improvements.Mentor Regional Managers and standardize best practices.Ensure SLA compliance and proactive issue resolution.Financial OversightManage P&L across regions, ensuring profitability and service quality.Develop budgets and forecasts; control expenses.Partner with Finance to optimize workforce and ROI.Lead initiatives to reduce overtime and improve retention.Client Relations & GrowthBuild executive-level client relationships and represent Sunstates professionally.Identify growth opportunities and support expansion strategies.Collaborate with Business Development and Marketing.People & CultureMentor and develop Regional Managers and future leaders.Promote succession planning and leadership development.Ensure compliance with licensing and onboarding standards.Champion Sunstates’ employee‑first culture.QualificationsMinimum of eight (8) years of management experience in the contract security industry.Proven leadership, organizational, communication, and time management skills.Eligibility for security officer licensure in all operational areas.Proficiency in MS Office; experience with electronic payroll systems and Applicant Tracking Systems.Ability to travel frequently within the region and maintain 24/7 availability.Education RequirementsBachelor’s Degree from a 4‑year college/university.Certification RequirementsDriver’s License.Additional Information / BenefitsAffordable Care Act compliant Medical Benefits ProgramDental Insurance ProgramFree Life InsuranceDisability InsurancePaid Time Off & Bereavement LeavePaid HolidaysDirect Deposit or Pay CardsEmployee IncentivesReferral BonusesEmployee of the Month AwardEducation ReimbursementService AwardsEmployee Involvement InitiativesManagement Mentoring and SupportCareer Advancement401K programOnly candidates who meet our rigorous employment standards and who are excellent matches for open positions (as personally verified by Site Managers) are invited to join our security team.We are proud to be an Equal Opportunity Employer and supporter of military veteransBenefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Holidays, Short Term Disability, Long Term Disability, 401K/403b Plan, Educational Assistance, Performance-based Bonus.Referrals increase your chances of interviewing at Sunstates Security by 2x.Get notified about new Vice President Security jobs in Chicago, IL. #J-18808-Ljbffr