Food and Beverage Manager

2 months ago

Toledo, United States Hollywood Casino at Toledo Full time
WE'RE CHANGING ENTERTAINMENT. COME JOIN US.

We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more

WE LOVE OUR WORK.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following and other duties may be assigned as necessary:

  • Responsible for supervising and managing staff in the F&B FOH department. Develops, implements and manages operational goals and monitors achievements of performance and profit objectives.
  • Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.
  • Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager.
  • Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. Responsible for the overall achievement of department customer service goals.
  • Responsible for staff development and training programs.
  • Responsible for rewards and recognition program to maximize employee engagement.
  • Maintain cost control methods and procedures by monitoring consistent pars and inventory.
  • Maintain established quality assurance procedures to ensure acceptable health department and customer service standards.
  • Oversees scheduling, breaks, floor plans, training, evaluating, counseling, team members on assigned shift.
  • Exhibits a friendly and helpful and courteous manner when dealing with customers and fellow team members.
  • Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties of the Food & Beverage Department for which this position is responsible.
  • Administers the overall activities of the front of house restaurant operations and beverage operations.
  • Establishes and administers training programs within the assigned restaurant and lounge.
  • Ensures that available facilities are adequate for performance of duties by assigned personnel.
  • Maintains and instructs assigned personnel on safety policies and procedures, and follows up to ensure that hazards are eliminated.
  • Monitors appearance of food served and communicates deviations from standard.
  • Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to Executive Management / GM.
  • Maintains strict confidentiality in all departmental and company matters.
BRING US YOUR BEST.

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.
  • Bachelor's Degree (B.A./B.S.) or equivalent from four year college or university; or four years related supervisory or managerial experience and/or training; or equivalent combination of education and experience.
  • Previous supervisory experience in a full service or high volume restaurant preferred.
  • Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.
  • Ability to write reports, business correspondence, and procedure manuals.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
  • Flexible to work all shifts including holidays, nights, weekends, and overtime as business needs dictate.
  • Must be proficient in Microsoft Outlook programs.
  • Excellent motivational, communication and customer service skills required.
SUPERVISORY RESPONSIBILITIES

This job has supervisory responsibilities.
  • Responsible for staff development and training programs.
  • Responsible for rewards and recognition program to maximize employee engagement.
  • Evaluates team members within department and delivers constructive feedback to employees in regards to performance.
  • Determines recommendation for staffing (including interviewing and hiring) and scheduling (planning, assigning and directing work) to meet business needs.
  • Determines work procedures and expedites workflow.
  • Responsible for employee performance (disciplining, coaching, counseling).


STAY IN THE GAME. FOLLOW US.

We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet.

We're changing entertainment. Follow us.

Equal Opportunity Employer

  • Food & Beverage Assistant Manager - Take 2

    1 month ago

    Toledo, United States Hollywood Casino Toledo Full time

    WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun....

  • Food & Beverage Assistant Manager - Take 2

    2 weeks ago

    toledo, United States Hollywood Casino Toledo Full time

    WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun....

  • Food & Beverage Assistant Manager - Take 2

    2 weeks ago

    toledo, United States Hollywood Casino Toledo Full time

    WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun....

  • Take 2 Food

    4 weeks ago

    Toledo, United States Hollywood Casino at Toledo Full time

    WE'RE CHANGING ENTERTAINMENT. COME JOIN US. We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You'll also...

  • Food & Beverage Assistant Manager - Take 2

    2 weeks ago

    Toledo, OH, United States Hollywood Casino Toledo Full time

    WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun....

  • Food and Beverage Manager

    4 weeks ago

    Toledo, United States Hollywood Casino Toledo Full time

    WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun....

  • Retail Manager, Healthcare Food Service

    3 weeks ago

    Toledo, United States HHS Culinary and Nutrition Solutions, LLC Full time

    Patient Services Manager, Hospital Food Service  Bench Position Salary $60,000.00Retail Manager, Healthcare Food Service The Retail Manager manages the day-to-day operations of a retail environment to create a profitable cafe where hard-working hospital staff and families of patients can take a break and enjoy a nice meal. Lead a goal-oriented retail food...

  • Retail Manager, Healthcare Food Service

    3 weeks ago

    Toledo, United States HHS Culinary and Nutrition Solutions, LLC Full time

    Chef/Retail Manager, Hospital Food Service  Bench Position Salary $60,000.00Retail Manager, Healthcare Food Service The Retail Manager manages the day-to-day operations of a retail environment to create a profitable cafe where hard-working hospital staff and families of patients can take a break and enjoy a nice meal. Lead a goal-oriented retail food...

  • Retail Manager, Healthcare Food Service

    3 weeks ago

    Toledo, United States HHS Culinary and Nutrition Solutions, LLC Full time

    Patient Services Manager, Hospital Food Service  Bench Position Salary $60,000.00Retail Manager, Healthcare Food Service The Retail Manager manages the day-to-day operations of a retail environment to create a profitable cafe where hard-working hospital staff and families of patients can take a break and enjoy a nice meal. Lead a goal-oriented retail food...

  • Retail Manager, Healthcare Food Service

    3 weeks ago

    Toledo, United States HHS Culinary and Nutrition Solutions, LLC Full time

    Chef/Retail Manager, Hospital Food Service  Bench Position Salary $60,000.00Retail Manager, Healthcare Food Service The Retail Manager manages the day-to-day operations of a retail environment to create a profitable cafe where hard-working hospital staff and families of patients can take a break and enjoy a nice meal. Lead a goal-oriented retail food...

  • Retail Manager, Healthcare Food Service

    2 weeks ago

    Toledo, United States HHS Culinary and Nutrition Solutions, LLC Full time

    Chef/Retail Manager, Hospital Food Service  Bench Position Salary $60,000.00Retail Manager, Healthcare Food Service The Retail Manager manages the day-to-day operations of a retail environment to create a profitable cafe where hard-working hospital staff and families of patients can take a break and enjoy a nice meal. Lead a goal-oriented retail food...

  • Sanitation Supervisor

    3 months ago

    Toledo, United States CPS, Inc. (Food & Beverage Division) Full time

    Sanitation SupervisorThe duties and responsibilities of the Sanitation Supervisor will include:Manages plant personnelResponsible for following and upholding all safety policies and procedures established for the facilityCarries out responsibilities in accordance with the organization s policies and applicable lawsResponsibilities include interviewing,...

  • Food Service Worker I

    4 weeks ago

    Toledo, Ohio, United States Aramark Full time

    Job DescriptionThe Food Service Worker I is responsible for performing various food and beverage-related tasks.This position requires individuals with a high attention to detail, strong dedication to customer service, and a positive and friendly demeanor.Maintaining the cleanliness of the equipment and Food Service Area is also a key responsibility.Key...

  • Banquet Food

    3 weeks ago

    Toledo, OH, United States Cedar Point Full time

    Overview: 18+  At Sawmill Creek, work is FUN! As a food and beverage or banquet associate, you’ll greet and welcome guests to our world class food locations. You’ll also…   ~ Assist with various functions of the restaurant, seat guests, take food to the table, bus tables, and assist with dish washing as needed. ~ Assist with set up and tear down of...

  • Quality Assurance Manager

    1 week ago

    Toledo, United States Gables Search Group Full time

    Must have FOOD ingredient experience.Job Overview: Join our site leadership team as a Quality Assurance Manager, where you'll ensure the safety, quality, and compliance of food products. You'll lead initiatives for food safety programs (SQF, FSMA, HACCP), drive continuous improvement, and foster a culture of excellence across departments. This on-site role...

  • Quality Assurance Manager

    3 weeks ago

    Toledo, United States Gables Search Group Full time

    Must have FOOD ingredient experience.Job Overview: Join our site leadership team as a Quality Assurance Manager, where you'll ensure the safety, quality, and compliance of food products. You'll lead initiatives for food safety programs (SQF, FSMA, HACCP), drive continuous improvement, and foster a culture of excellence across departments. This on-site role...

  • Restaurant Manager

    2 months ago

    Toledo, United States Hooters of America, LLC Full time

    Overview:Hooters of America LLC is looking for a Restaurant Manager in our Hooters of ToledoManages various areas of responsibility within the operation; specifically Hospitality, Guest Satisfaction, Safety, Cleanliness, Drink Presentation and Atmosphere. Assists General Manager to ensure operations run efficiently and according to company policy and...

  • Restaurant Manager

    3 weeks ago

    Toledo, United States Hooters of America, LLC Full time

    Overview: Make sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below. Hooters of America LLC is looking for a Restaurant Manager in our Hooters of Toledo Manages various areas of responsibility within the operation; specifically Hospitality, Guest Satisfaction, Safety,...

  • Restaurant Manager

    4 weeks ago

    Toledo, United States Hooters of America, LLC Full time

    Overview: Make sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below. Hooters of America LLC is looking for a Restaurant Manager in our Hooters of Toledo Manages various areas of responsibility within the operation; specifically Hospitality, Guest Satisfaction, Safety,...

  • Retail Manager, Healthcare Food Service

    3 weeks ago

    Toledo, Ohio, 43605, Lucas County, OH, United States HHS Culinary and Nutrition Solutions, LLC Full time

    Patient Services Manager, Hospital Food Service Bench Position Salary $60,000.00Retail Manager, Healthcare Food Service The Retail Manager manages the day-to-day operations of a retail environment to create a profitable cafe where hard-working hospital staff and families of patients can take a break and enjoy a nice meal. Lead a goal-oriented retail food...