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Data Center Technician

2 months ago

Hillsboro, United States Genesis10 Full time

Genesis10 is currently seeking a Data Center Technician with our client in their Hillsboro, OR location. This is a 12 month + contract position.

Summary:
Our client is the world's largest professional network, built to help members of all backgrounds and experiences achieve more in their careers.
Our vision is to create economic opportunity for every member of the global workforce.
Every day our members use our products to make connections, discover opportunities, build skills and gain insights.
We believe amazing things happen when we work together in an environment where everyone feels a true sense of belonging, and that what matters most in a candidate is having the skills needed to succeed.
It inspires us to invest in our talent and support career growth.
Join us to challenge yourself with work that matters.
This role, due to the business needs of the team, requires employees to be physically present in the specified office on a full-time basis.
This helps to ensure you are best equipped to be successful and have the experience you need to fulfil the responsibilities of the role.
As a Data Center Technician, you will be responsible for troubleshooting all console connectivity issues, server power supply related issues, and network connectivity issues.
You will also be responsible for assisting L1 associate data center technicians with the installation, and troubleshooting, of new SSD's and NVME's into existing servers.
You will mentor associate data center technicians and assist them with various server maintenance tasks as necessary.
This position will work directly with contracted Associate Data Center Technicians and Senior Data Center Technicians who are responsible for all hardware break fix activities, to ensure SLA's and KPI's are met.
This position will also work with full-time engineers as points of escalation.

Responsibilities:
Perform basic hardware diagnostic and troubleshooting of servers.
Escalating complex issues to Senior Data Center Technicians as necessary.
Troubleshoot basic Linux OS level issues on all servers.
Installation of new SSD's and NVME's into existing servers.
Assist engineers in troubleshooting all auto build (Linux Kickstart) nodes that do not build properly (stragglers).
Troubleshooting and resolution of all network connectivity issues at the physical layer (port flapping, port down, link issues, etc.).
Resolution of manually generated tickets through cross-functional collaboration across diverse teams.
Process (identify, tag, and prepare) all server nodes ready for decommissioning and prepare them for our third party ITAM vendor to pick up.
Assist with any hardware installations that do not fall within the scope of work for quarterly organic growth.

Secondary Responsibilities will include, but not limited to:
Assisting Level 3 Data Center Technicians in OS level troubleshooting and network troubleshooting.
Ensure data center house rules are being followed and immediately report any concerns to leadership.
Ensure data center cleanliness, any issues with cleanliness must be reported to leadership.

Requirements:
4+ years in a Data Center Engineering Role.
4+ years network cabling experience.
4+ years Linux troubleshooting experience.
4+ years server hardware troubleshooting experience.
Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.

Desired:
Experience with Ticket systems like JIRA, Salesforce, ServiceNow.
Certifications such as CompTIA Server+, CompTIA Linux+, CompTIA A+ or similar.
Experience with automation and script use (e.g., Python, Bash).
Familiarity with networking protocols and equipment (e.g., switches, routers).
Experience using fiber testing equipment and understanding complex network mapping.

Suggested Skills:
Strong verbal and written communication skills.
Sound problem-solving logic and analytical skills.
Ability to work independently and within a team.
Attention to detail and strong organizational skills.
Proactive attitude and ability to manage multiple tasks simultaneously.
Ability to adapt to new technologies and processes.

If you have the described qualifications and are interested in this exciting opportunity, please apply

Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.

For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client.

Benefits of Working with Genesis10:
Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
Behavioral Health Platform
Medical, Dental, Vision
Health Savings Account
Voluntary Hospital Indemnity (Critical Illness & Accident)
Voluntary Term Life Insurance
401K
Sick Pay (for applicable states/municipalities)
Commuter Benefits (Dallas, NYC, SF)
Remote opportunities available

For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.
Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.