Nesco Resource | Parts and Sales Coordinator FL | orlando, fl
1 week ago
Company Overview:
The Client is a leading global supplier of laser sources for welding, marking, cutting, deep engraving, and motion systems. Dedicated to core values of innovation, teamwork, and quality, we take pride in delivering high-quality solutions to our clients.
The Parts and Sales Coordinator will handle incoming service phone calls to ensure customers receive a personal greeting and minimize voicemail reliance. This role involves directing calls to appropriate service technicians, application engineers, or education specialists, as necessary. The Admin Coordinator will follow up to ensure timely and accurate responses, providing support across multiple departments, including Service, Sales, Education, Application Engineering, and Manufacturing.Essential Duties and Responsibilities:
- Answer service phone calls and direct them to the appropriate service technician, Education Specialist, or Application Engineer for action and response.
- Follow up on customer inquiries via phone, email, and CRM within expected timeframes.
- Resolve credit card and payment issues with customers as required.
- Process and invoice service quotes and orders, coordinating shipment details as needed.
- Issue warranty orders and RMAs as necessary.
- Follow up with customers and technicians on delinquent warranty invoices and RMAs.
- Enter customer phone orders directly into the system as needed.
- Assist in sales administrative activities as time permits.
- Perform additional tasks as assigned by the Service Team Leader or designee.
- Strong oral, phone, and written communication skills.
- Experience in customer service, sales, or order entry activities.
- Experience with Winman order entry (preferred).
- Ability to liaise effectively with various departments, customers, suppliers, and stakeholders.
- Other duties as assigned.
- To be determined.
- A valid driver’s license and a clean MVR record & BCI record are required.
- Must be able to sit and work at a desk using a computer, telephone, and other office equipment for extended periods.
- The primary work environment is in an office and service area. The characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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Orlando, United States Nesco Resource Full timeCompany Overview:The Client is a leading global supplier of laser sources for welding, marking, cutting, deep engraving, and motion systems. Dedicated to core values of innovation, teamwork, and quality, we take pride in delivering high-quality solutions to our clients.Position Summary:The Parts and Sales Coordinator will handle incoming service phone calls...
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orlando, United States Nesco Resource Full timeDo you thrive in a dynamic and innovative work environment? If so, we invite you to consider joining the team!Our client specializes in designing and manufacturing high-performance components and systems for a wide range of applications across industries such as aerospace, defense, telecommunications, and medical sectors.Their product portfolio includes...
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orlando, United States Nesco Resource Full timeMANAGER NOTE: This is a Unique role and we are looking for candidates with 4 - 6 Years data base management, scripting, and model base engineering as it relates to Siemens Xpedition library tools experience.Please only submit candidates local to the Orlando, FL site.As an EDM (Enterprise Data Management) Field Application Engineer, you will play a vital role...
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Orlando, FL, United States Nesco Resource Full timeDo you thrive in a dynamic and innovative work environment? If so, we invite you to consider joining the team!Our client specializes in designing and manufacturing high-performance components and systems for a wide range of applications across industries such as aerospace, defense, telecommunications, and medical sectors.Their product portfolio includes...
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Orlando, FL, United States Nesco Resource Full timeMANAGER NOTE: This is a Unique role and we are looking for candidates with 4 - 6 Years data base management, scripting, and model base engineering as it relates to Siemens Xpedition library tools experience.Please only submit candidates local to the Orlando, FL site.As an EDM (Enterprise Data Management) Field Application Engineer, you will play a vital role...
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orlando, United States Nesco Resource Full timeJob Description: The analyst will support Information Technology (IT) request management functions to successfully plan, support, coordinate, and track assets from request, procurement, deployment, and disposition. Daily activities include processing requests for purchase or licensing of IT hardware and software, data analysis/reporting, customer service,...
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Orlando, United States Nesco Resource Full timeCompany Overview:In order to make an application, simply read through the following job description and make sure to attach relevant documents.The Client is a leading global supplier of laser sources for welding, marking, cutting, deep engraving, and motion systems. Dedicated to core values of innovation, teamwork, and quality, we take pride in delivering...
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orlando, United States Nesco Resource Full timeCompany Overview:The Client is a leading global supplier of laser sources for welding, marking, cutting, deep engraving, and motion systems. Dedicated to core values of innovation, teamwork, and quality, we take pride in delivering high-quality solutions to our clients.Position Summary:The Parts and Sales Coordinator will handle incoming service phone calls...
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Orlando, FL, United States Nesco Resource Full timeJob Description:The analyst will support Information Technology (IT) request management functions to successfully plan, support, coordinate, and track assets from request, procurement, deployment, and disposition. Daily activities include processing requests for purchase or licensing of IT hardware and software, data analysis/reporting, customer service, and...
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orlando, United States Nesco Resource Full timeJob Description:seeking for Subject Matter Expert in FPGA design. Candidate must have in-dept low level FPGA technology understanding on parallel gate level computing. This role will require C/C skillset instead of traditional RTL but require strong FPGA skillset and level of thinking for the design and verification element in timing and complex parallel...
