Director, Digital Strategy Insights

Base pay range$141,372.00/yr - $201,960.00/yrThe actual pay will be based on your skills and experience — talk with your recruiter to learn more.OverviewWe are Optimum, a leader in the fast-paced world of connectivity, seeking enthusiastic professionals to join our team. A career at Optimum means enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our people and the connections we make in every community.If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for youJob SummaryThe Director of Digital Strategy Insights is a key driver of innovation, responsible for guiding our organization\'s digital evolution. This role involves monitoring emerging technologies and market trends, identifying strategic opportunities to leverage data and technology, and leading initiatives that streamline business processes and create a seamless, simplified customer experience. The ideal candidate is a creative and analytical thinker who can bridge the gap between technical teams and business stakeholders to turn innovative ideas into measurable business results.ResponsibilitiesDevelop Digital Strategy: Create a clear, actionable digital transformation roadmap that aligns with the organization's business objectives and market demands.Evaluate Emerging Technology: Stay ahead of technological trends, including AI, data analytics, automation, and cloud computing, to identify opportunities for competitive advantage.Drive Business Process Optimization: Analyze existing business workflows and partner with cross-functional teams to implement technology-based solutions that increase efficiency, reduce costs, and improve productivity.Analyze Data and Insights: Use data analytics and visualization tools to collect and interpret information from various sources. Synthesize research findings to inform strategies and measure the effectiveness of digital initiatives. Work with the Chief Data Office on enterprise-wide insights and measurement of digital progress.Enhance Customer Experience: Analyze customer journeys and digital touchpoints to identify opportunities to simplify and improve the customer experience.Lead Change Management: Communicate the vision for transformation, address concerns, and inspire teams to adopt new digital tools and ways of working.Manage Projects: Oversee the planning, execution, and delivery of digital initiatives, ensuring they are completed on time, within budget, and meet business requirements.Collaborate with Stakeholders: Build and maintain partnerships with internal teams (e.g., IT, marketing, operations) and external vendors to ensure successful project implementation.QualificationsEducation: Bachelor\'s degree in Business, Computer Science, Marketing, or a related field. An MBA or other relevant master\'s degree is a plus.Experience: Proven track record in digital strategy, business analysis, or product management, with significant experience in leading digital transformation projects.Analytical Thinking: Excellent problem-solving skills with a focus on data-driven decisions. Experience with analytics and business intelligence tools (e.g., Tableau, Power BI).Business Acumen: Strong understanding of business operations, customer insights, and the ability to connect technological solutions to business goals.Communication: Excellent verbal and written communication skills with the ability to articulate complex strategies and insights to diverse audiences, including senior leadership.Leadership and Collaboration: Proven ability to influence and lead cross-functional teams without direct authority. Must be a collaborative team player.Project Management: Solid understanding of project management methodologies (Agile, Waterfall) and experience overseeing project timelines, budgets, and resources.Equal OpportunityOptimum is an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. #J-18808-Ljbffr