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Program Manager, Bariatric Program, Wilmington, DE
2 months ago
ChristianaCare is currently seeking a full-time Program Manager for our Wilmington campus based Bariatric Surgery Program.
Primary Function:
To optimize coordination of services across the continuum of care for patients enrolled in weight management /bariatric surgery programs. To teach patients, families and professionals the principal components of the treatment plan to achieve weight loss. To effectively transition patients from the outpatient setting to the inpatient unit, with discharge to the home setting and long-term follow-up. To act as a liaison between the surgeons, inpatient staff, discharge planning staff, insurance carriers and the patient/family to promote the highest quality, most cost-effective care.
Work Schedule
Mon-Fri, day shift
No weekends or holidays
Principal Duties and Responsibilities:
- Acts as a clinical liaison between Christiana Care, patients, clinicians, and other healthcare providers.
- Coordinates and documents patients’ care plans, prioritizing based on patient need.
- Reviews patient’s surgery scheduled including all readmissions.
- Conducts and coordinates bariatric education programs on a variety of topics, in a variety of community and clinical settings.
- Reviews, evaluates, and utilizes current research related to bariatric surgery and weight management.
- Participates in multi-disciplinary team meetings and patient care conferences.
- Maintains up-to-date information on innovative and successful strategies to reach the target population.
- Assesses patient’s/caregiver’s learning needs and adapts teaching methods to provide a thorough understanding that will maximize successful clinical outcomes.
- Assesses support systems and sets realistic patient expectations for service delivery &/or initiation of the treatment plan.
- Regularly reviews areas of charting and maintaining patient records and reports in accordance with policies and procedures and in compliance with JCAHO standards.
- Ensures continuous compliance with MBSAQIP standards, maintaining relevant pathways, protocols, staff, and patient education.
- Monitors and collects statistical data /outcomes as required in collaboration with MBS Clinical Reviewer.
- Facilitates medical information, progress toward therapeutic goals, errors, patient reactions, or complaints to appropriate personnel in a timely manner.
- Takes personal responsibility for accurate and timely completion of all necessary patient care documentation.
- Functions as an active member of the multi-disciplinary team; communicates/contributes, receives information, acts on decisions reached via the Team Conference.
- Collaborates with management team of the Surgical Unit and the Unit Based Medical Director regarding administrative issues that require intervention and/or resolution
- Shows skill in customer service principles and leads by example in exhibiting these skills in dealing with all customers.
- Is proactive in addressing cost containment measures and is aware of the need for operating in a cost-effective manner.
- Maintains established departmental policies, procedures, and objectives regarding safety, environmental and infection control issues.
- Initiates and actively participates in performance improvement (PI) activities and quality assurance.
- Enhances professional growth and development through participation in inservice or educational programs.
- Participates in marketing activities as needed.
- Demonstrates skills and knowledge necessary to provide appropriate care to adult, and geriatric patients, including the ability to obtain and interpret clinical information and to identify patient needs.
- Performs assigned work safely, adhering to established departmental safety rules and practices. Reports to supervisor, in a timely manner, any unsafe activities, conditions, hazards or safety violations that may cause injury to oneself, other employees, patients or visitors.
- Performs other duties and responsibilities as directed.
Education and Experience Requirements:
- Licensed / Registered clinician with minimum 10 years’ experience in healthcare delivery.
- Prior experience in weight management programs required, with emphasis on Bariatric Surgery preferred.
- Experience in case management preferred.
- Certified Bariatric Nurse (CBN) preferred
Special Requirements:
- Current licensure (or eligible to reciprocate) in the state of Delaware
- BCLS certified
Qualified candidates should apply online and include a current resume for consideration.
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