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Host/Hostess - Houlihan's Jonesboro, AR

4 months ago

Jonesboro, United States O'Reilly Hospitality Management Full time
*** Join our team Now hiring Host/Hostess Houlihan's Jonesboro, Jonesboro, AR***

We are proudly managed by O’Reilly Hospitality Management, LLC (OHM.)

At OHM, WE are:
• A forward-thinking (and growing) company offering opportunities to engage your passions through sustainability efforts, health & wellness, community
involvement, & philanthropic outreach efforts.

*Committed to empowering team members throughout all levels of leadership. Every team member has the opportunity to contribute in a unique way, making a real impact.

*Seeking supportive, collaborative, detailed-oriented people to join our team

What we offer:
• 401k & Roth match – full-time and part-time team members are eligible
• Health, Dental, Vision & Life Insurance Options
• Paid Time Off, including Paid Parental Leave
• Growth Potential and Career Advancement
• Hotel/Restaurant Travel Perks & Discounts

Never wait for a paycheck again O'Reilly Hospitality Management Team Members can sign up for DailyPay on day one

Essential Responsibilities:
  • Greets guests as they enter, seating them or putting them on a waiting list as necessary.
  • Provides guests with menus and answering any initial questions.
  • Assigns guests to tables they prefer, while keeping table rotation in mind so that servers receive a balanced number of guest tables.
  • Engage with guests to ensure they're satisfied with food and service.
  • Responds to guest complaints and helps to resolve them.
  • Answers phone calls, taking reservations and answering questions.
  • Possesses adequate knowledge of the menu.
  • Provides world-class guest service.
  • Embrace O’Reach, Green Team, Guest Service, Team Member Satisfaction, Health & Wellness and Safety culture.
  • Performs other duties and responsibilities as required or requested.
Skills & Abilities:
  • Strong leadership, management, organizational and communication skills.
  • The ability to spot and resolve problems efficiently.
  • Excellent verbal and written communication skills.
  • The ability to deliver results.
  • The ability to work well with, as well as motivate, a variety of personality types and maintain tact and diplomacy throughout all interactions.
  • The ability to multitask and prioritize.
  • Maintains a positive reputation within the community.
Hours:
  • Due to the nature of the business, scheduling may vary and include nights, weekends, and holidays.
Education & Experience:
  • High school diploma or equivalent preferred.
  • Restaurant or customer service experience is preferred.
Physical Requirements of the Position:
  • Light Work: Exerting up to 40 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time), and/or up to 20 pounds of force frequently (Frequently: activity or condition exists up to 1/3 to 2/3 of the time), and/or a negligible amount of force constantly (Constantly: activity or condition exists up to 2/3 or most of the time) to move objects. Requires walking or standing to a significant degree.
  • May be required to lift in excess of 40 pounds on occasion.
Physical Activity of the Position:
  • Climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, picking/pinching with fingers, typing, grasping, feeling, talking, hearing, repetitive motion.
Environmental Conditions:
  • Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75 percent or more of the time inside.


O’Reilly Hospitality Management, LLC, is an equal opportunity employer. Employment selection and related decisions are made without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, genetic information, disability, protected veteran status or other protected classifications.