Senior Solutions Engineer, SLED

OverviewSenior Solutions Engineer, SLED at CloudflareJoin to apply for the Senior Solutions Engineer, SLED role at Cloudflare. About Cloudflare: Cloudflare is on a mission to help build a better Internet. The company runs one of the world’s largest networks that powers millions of websites and Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code.

Internet properties powered by Cloudflare route web traffic through its global network, improving performance and reducing spam and other attacks. Cloudflare has been recognized by Entrepreneur Magazine’s Top Company Cultures and Fast Company as one of the World’s Most Innovative Companies. We value curiosity, empathy, and a commitment to learning. Cloudflare is committed to building a diverse and inclusive team and welcomes applicants from all backgrounds.

Available Southeast locations: Atlanta, GA; Raleigh, NC; Charlotte, NC; Nashville, TN; Miami, FL. This is a work-from-home role, but you should reside in one of the listed regions. What you’ll doYou are the technical lynchpin through the entire sales cycle — pre-sales and account technical leadership. You will work with Public Sector prospects and customers to educate, empower, and ensure their success on the Cloudflare platform.

Apply your technical expertise in Cloudflare’s global distributed network to identify best-fit solutions, train and onboard new customers via video or in person, create documentation, and support the customer’s long-term technology strategy. Act as the technical customer advocate within Cloudflare and collaborate with Sales, Product, Engineering, and Customer Support to drive success. As a Public Sector SE, have strong knowledge of on-premise security and networking, and cloud initiatives common to US Public Sector customers. Travel may be required (approximately 30–40%); most engagement is remote.

Qualifications

and expectationsDemonstrated understanding of internet technologies: OSI model layers 1–7, routing TCP/UDP, DNS (authoritative and recursive), HTTP(S), SSL/TLS. Comfort with on-premises infrastructure and networking configurations, including legacy systems or methodologies. Minimum 1–2 years of experience in a customer-facing sales or consulting role (not necessarily in tech). Technical curiosity and passion; ability to stay up to date with Cloudflare products and industry trends.

Focus on learning, teaching, collaboration, mentorship, and growth within the team. Strong project management, relationship-building, and emotional intelligence (EQ). DesirableUnderstanding of the role of firewalls across L3, L4, and L7, and familiarity with RESTful APIs and HTTP analysis tools. Undergraduate degree in Computer Science, Engineering, or related field (not a strict requirement).

Foundational understanding of AI and ability to explore or build AI-driven capabilities to help customers adopt practical AI. Bonus PointsGraduate-level degrees; certifications such as Azure/AWS/GCP Architect. More about youAbility to translate technical concepts for varied audiences, from systems engineers to IT managers and executives. Commitment to ongoing learning and sharing knowledge through internal/external blogs, demos, and training.

Strong problem-solving skills and the ability to identify which Cloudflare products solve a customer’s problem; capable of managing projects and meeting deadlines. EquityThis role is eligible to participate in Cloudflare’s equity plan. BenefitsHealth & Welfare: Medical/Rx, Dental, Vision, Flexible Spending Accounts, Commuter Spending Accounts, Fertility & Family Forming Benefits, mental health support, global travel medical insurance. Financial: Short and long-term disability, life & accident insurance, 401(k) retirement plan, employee stock participation.

Time Off: Flexible paid time off, parental and other leave programs. Equal OpportunityCloudflare is an equal opportunity employer. We value diversity and inclusiveness and consider all qualified applicants without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, citizenship, age, disability, medical condition, or other protected status. We provide reasonable accommodations to qualified individuals with disabilities upon request. #J-18808-Ljbffr