NQA Plumbing

Boston Standard Company in Boston, MA is looking to hire a full-time Plumbing & HVAC Install Manager . Are you self-motivated with a great work ethic? Do you want to take your career as a plumber, HVAC technician, or tradesman to the next level ? Are you looking for a dynamic company with supportive management that will value what you bring to the table ? If so, look no further This Plumbing & HVAC Install Manager position earns a competitive salary , depending on experience. You would also be eligible for our generous benefits , including a 401(k) plan with match, 3 weeks of paid time off (PTO) each year, 9 paid holidays, short-term disability, life insurance, school reimbursement, and ongoing training opportunities . If this sounds like the right opportunity for you, apply today ABOUT BOSTON STANDARD COMPANY Boston Standard Company is a locally owned company that has been providing residential and light commercial plumbing, HVAC, and electrical installations and repairs for over 12 years. Our customers have come to rely on us for expert, local service, 24 hours a day. We've been recognized as "Best of Boston" and a "Super Service Award" winner from independent publications and we also carry an "A " rating with the Better Business Bureau. We know that long-term customer relationships aren't built overnight, which is why the cornerstones of our business are quality and integrity. We value and respect our team and what we can accomplish together to meet the needs of our community. That is why we offer great pay, consistent hours, work/life balance, opportunities to learn, and a growth- and family-oriented work environment where we look out for each other and positive, open communication is encouraged. A DAY IN THE LIFE OF A PLUMBING & HVAC INSTALL MANAGER As our Plumbing & HVAC Install Manager, you manage all installations of plumbing, heating, and cooling systems for our valued customers, including the ordering of equipment. You handle issues as they arise, providing a same-day response to all customer concerns and reaching a mutually agreeable resolution quickly. The trust that you develop with our clients results in positive online reviews and keeps them coming back to us for all their plumbing & HVAC needs. Learning from any problems that arise, you work proactively to prevent them from happening again in the future. As a hands-on leader who isn't afraid to jump in and help, you lead by example and inspire all installers to take pride in their work and continually improve. You provide them with guidance in handling difficult, complex problems or in resolving escalated complaints and disputes. Always approachable, you answer questions cheerfully and with the goal of helping everyone succeed. You cultivate an open, honest, team-oriented, and healthy work culture. Working closely with the install coordinator, you efficiently manage the install schedule. You also oversee all hiring and training for your department. While you do spend a lot of time out in the field, you are also organized and keep on top of all your administrative duties. You file and monitor install warranty claims. With attention to detail, you review and approve completed invoices. You always represent our company in a professional manner, whether with clients, vendors, subcontractors, or team members. In order to identify ways to maximize efficiency and profitability, you report on performance metrics and use analytics to measure productivity and goal achievement. You get great satisfaction out of ensuring quality, profitability, and client satisfaction QUALIFICATIONS FOR A PLUMBING & HVAC INSTALL MANAGER Prior experience in plumbing, HVAC, or a comparable trade Ability to plan large jobs and close sales Computer and technology skills needed for scheduling, invoice creation, and communication with staff and customers Leadership skills Do you have a great attitude about life? Can you effectively prioritize and delegate multiple tasks? Are you empathetic and able to build trust? Do you have the ability to make sound decisions quickly? Are you highly motivated? Do you have excellent communication, interpersonal, and conflict-resolution skills? Are you flexible? Can you effectively explain technical information in layman's terms? Are you a team player? If so, then you might just be perfect for this Plumbing & HVAC Install Manager position WORK SCHEDULE This full-time position typically works Monday - Friday, 7:00 AM - 4:30 PM and is available via phone in off-hours as needed. READY TO JOIN OUR TEAM? If you feel that you would be right for this plumbing & HVAC management position, please fill out our initial 3-minute, mobile-friendly application . We look forward to meeting you Location: 02126 Boston Standard Company of Boston, MA is scouting a full-time Installation Manager / Plumbing & HVAC to help manage all installations of plumbing, heating, and cooling systems for our valued customers. This manager position offers a competitive wage and fantastic benefits that include 401(k) plan with match, 3 weeks of paid time off (PTO) each year, 9 paid holidays, short-term disability, life insurance, school reimbursement, and ongoing training opportunities . In this role, you can expect to work Monday - Friday, 7:00 AM - 4:30 PM and be available via phone in off-hours as needed. Are you an experienced HVAC and/or plumbing Installer looking to advance your career ? Do you pride yourself in upholding exceptional workmanship paired with top-notch customer service? If so, this could be the position for you Find out and apply today ABOUT BOSTON STANDARD COMPANY Boston Standard Company is a locally owned company that has been providing residential and light commercial plumbing, HVAC, and electrical installations and repairs for over 12 years. Our customers have come to rely on us for expert, local service, 24 hours a day. We've been recognized as "Best of Boston" and a "Super Service Award" winner from independent publications and we also carry an "A " rating with the Better Business Bureau. We know that long-term customer relationships aren't built overnight, which is why the cornerstones of our business are quality and integrity. We value and respect our team and what we can accomplish together to meet the needs of our community. That is why we offer great pay, consistent hours, work/life balance, opportunities to learn, and a growth- and family-oriented work environment where we look out for each other and positive, open communication is encouraged. A DAY IN THE LIFE OF AN INSTALLATION MANAGER / PLUMBING & HVAC In this Plumbing & HVAC Installation Manager role, you take charge of overseeing and managing all plumbing and HVAC installations, including ordering equipment to ensure jobs go off without a hitch Working closely with customers, you are sure to handle any issues that arise, including providing same-day responses to all customer concerns and work hard to reach a resolution. Being a people person, and dedicated to exceptional customer care, you work hard to foster positive relationships with clients that result in positive online reviews and return business. Being reflective and seeking to grow, you take every opportunity as a chance to grow and develop in your role. Being an active leader, you are happy to "jump in the ring" and lead by example. You help inspire others to do their best and constantly improve. You provide guidance and support when handling difficult, complex problems or in resolving escalated complaints and disputes. Being an approachable leader, you make yourself available to answer questions and be a resource to help everyone succeed. You cultivate an open, honest, team-oriented, and healthy work culture. Being a collaborative leader, you work closely with the install coordinator, and efficiently manage the installation schedule. You also oversee all hiring and training for your department. Although you spend much of your time in the field, you are active in maintaining all administrative duties as well. You are meticulous when reviewing and approving all completed invoices, and accurately file and monitor install warranty claims. You seek to emulate the values we uphold as a company, and you are dedicated to working professionally with everyone, from clients and vendors, to subcontractors and team members. You help identify ways to maximize efficiency and profitability, and report on performance metrics and use analytics to measure productivity and goal achievement. At the end of the day, you feel a sense of accomplishment knowing that your oversight helps result in company success and highly satisfied customers. QUALIFICATIONS FOR AN INSTALLATION MANAGER Previous experience in plumbing, HVAC, or a comparable trade Can plan large jobs and close sales Computer and technology skills needed for scheduling, invoice creation, and communication with staff and customers Excellent leadership skills Are you a team player with good communication skills? Can you quickly adjust to change? Do you thrive in a fast-paced environment? Are you able to manage your time effectively? Can you multitask? Do you take pride in your work? Do you present yourself professionally? If so, you may be perfect for this management position READY TO JOIN OUR TOP-NOTCH TEAM? If you think you're the right Plumbing & HVAC Installation Manager for the job, complete our initial 3-minute, mobile-friendly application. We look forward to meeting you Location: 02126 Boston Standard Company is hiring for a full-time HVAC & Plumbing Installations Department Manager to save the day by providing oversight and management of all installations of plumbing, heating, and cooling systems for the good citizens of our Boston, MA community. This position comes with a competitive wage and works Monday - Friday, 7:00 AM - 4:30 PM and be available via phone in off-hours as needed. We also provide excellent benefits such as 401(k) plan with match, 3 weeks of paid time off (PTO) each year, 9 paid holidays, short-term disability, life insurance, school reimbursement, and ongoing training opportunities . Do you want to join a league of installers that work together to meet the needs of our customers? Do you believe in doing what's right over anything else? If this sounds like the Installations Department Manager opportunity you've been searching for, fill out our initial 3-minute, mobile-friendly application today because we want to meet you ABOUT BOSTON STANDARD COMPANY Boston Standard Company is a locally owned company that has been providing residential and light commercial plumbing, HVAC, and electrical installations and repairs for over 12 years. Our customers have come to rely on us for expert, local service, 24 hours a day. We've been recognized as "Best of Boston" and a "Super Service Award" winner from independent publications and we also carry an "A " rating with the Better Business Bureau. We know that long-term customer relationships aren't built overnight, which is why the cornerstones of our business are quality and integrity. We value and respect our team and what we can accomplish together to meet the needs of our community. That is why we offer great pay, consistent hours, work/life balance, opportunities to learn, and a growth- and family-oriented work environment where we look out for each other and positive, open communication is encouraged. A DAY IN THE LIFE OF AN INSTALLATIONS DEPARTMENT MANAGER As our HVAC & Plumbing Installations Department Manager, you are glue that keeps our operations together You ensure that all plumbing and HVAC installations, including equipment ordering, is done efficiently and with the highest level of workmanship Being a "hands on" leader, you make a point to create strong relationships with customers by keeping open lines of communication and ensuring that all issues are resolved promptly and with a personal touch. Your dedication to individualized customer care results in return customers who tell their friends about our exceptional services You take advantage of every opportunity to reflect and grow in your role as a manager. You enjoy being an active participant on our install team, and you take charge when leading those around you. You provide ample support and guidance when difficult or complex situations arrive, and you inspire others to do their best in all that they do You pride yourself on being an approachable leader and have not problems answering questions and cultivating an open, honest, team-oriented, and healthy work culture. Although you pride yourself on being a strong leader, you recognize the importance of teamwork and collaboration. You work closely with the install coordinator, and efficiently manage the installation schedule. In addition to working in the field, you maintain your administrative duties as well. You are diligent when reviewing and approving all completed invoices and filing and monitoring all warranty claims. You also help identify ways to maximize efficiency and profitability, and report on performance metrics and use analytics to measure productivity and goal achievement. Without your direction and dedication, we could not do our job in serving our customers with exceptional home services QUALIFICATIONS Relevant experience in plumbing, HVAC, or a comparable trade Ability to plan large jobs and close sales Computer and technology skills needed for scheduling, invoice creation, and communication with staff and customers Top-notch leadership skills Is quality with efficiency one of your superpowers? Are you clean and organized? Can you communicate efficiently with team members and clients alike? Do you take pride in your work? Are you trustworthy and respectful of others and their personal property? If so, you might just be the Installations Department Manager we've been looking for Apply now Location: 02126