Member Services

3 weeks ago

Kirkwood, United States Planet Fitness Full time

Planet Fitness prides itself on creating a unique environment where anyone - and we mean anyone - can be comfortable. A diverse, Judgement Free Zone® where a lasting, active lifestyle can be built. This product is a tool, a means to an end; not a brand name or a mold-maker, but a tool that can be used by anyone. As we evolve and educate ourselves, we will seek to perfect this safe, energetic environment, where everyone feels accepted and respected.

We are searching for a Member Services Representative to join our team As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional "Judgement Free" member experience

Skills Required

  • Customer Service experience preferred
  • High school diploma/GED
  • Basic computer proficiency with an eye for accuracy
  • Punctuality and reliability
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations
Essential Duties and Responsibilities
  • Greet members and guests, always providing exceptional customer service
  • Answer phones courteously and assist callers with a variety of questions
  • Check members in or provide a legendary tour to prospective members
  • Log amenities
  • Communicate updates and events to members and guests
  • Respond to member questions and concerns in a timely and professional manner
  • Conduct beverage or merchandise purchases on the point of sale system
  • Utilize POS system to assist with new membership cards, change of address and billing or payment questions
  • Go above and beyond to keep the front desk area and lobby clean and orderly
  • Regular facility cleaning and upkeep such as mopping up spills under equipment, trash removal, cleaning windows and mirrors, and re-racking weights
  • Regular cleaning of all exercise equipment and tanning beds
  • Regular restroom and wet area cleaning and stocking
Physical Demands
  • Continual standing and walking during shift
  • Continual talking in person or on the phone during shift
  • Must be able to lift up to 75 lbs
  • Will occasionally encounter toxic chemicals during shift

This company is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics

About Flynn Fitness Group LLC

As the most innovative health club brand in the United States, Planet Fitness is known for a lot of things - our absurdly low prices, our Lunk Alarm™, and most of all perhaps, for our Judgement Free Zone® philosophy, which means members can relax, get in shape, and have fun without being subjected to the hard-core, look-at-me attitude that exists in too many gyms.

Planet Fitness is a franchise of fitness centers. The particular Planet Fitness health clubs to which this position supports, located in Massachusetts and Georgia, are independently owned and operated by Flynn Fitness Group. As an independent franchise we have built our company by staying true to our core values. Those values include: Customer Centric Mindset, Gratitude, Integrity, Perseverance, Loyalty and Family.

Flynn Fitness mission statement: To improve people's lives by delivering a consistent, affordable, health & wellness experience in a judgement free environment.

Compensacin: $11.00 per hour

JOIN THE CLUB.

Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team

Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.

TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU

Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

  • Production Team Member

    2 weeks ago

    Kirkwood, Missouri, United States Kelly Services, Inc. Full time

    Job SummaryKelly Services, Inc. is seeking a skilled Production Worker to join our team. As a key member of our production team, you will be responsible for:Key ResponsibilitiesPulling orders to determine required products for productionPulling products from the warehouse and delivering them to the production floorWrapping skids, measuring products, and...

  • Customer Service Team Member

    3 weeks ago

    Kirkwood, Missouri, United States Michaels Stores Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Team Member. As a key member of our store team, you will be responsible for delivering exceptional customer service, coordinating events, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide fast and friendly...

  • Seasonal Service Team Member

    3 weeks ago

    Kirkwood, Missouri, United States Michaels Stores Full time

    **Deliver Exceptional Customer Service**At Michaels Stores, we're looking for a Seasonal Service Team Member to join our team in the early morning stocking role. As a key member of our team, you will be responsible for delivering a fast and friendly checkout experience to all customers.**Key Responsibilities:**Provide excellent customer service, ensuring...

  • Seasonal Service Team Member

    2 weeks ago

    Kirkwood, Missouri, United States Michaels Stores Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Seasonal Service Team Member to join our team in the early morning stocking role. As a key member of our store team, you will be responsible for delivering exceptional customer service, maintaining a well-merchandised store, and ensuring a seamless shopping experience for our customers.Key...

  • Seasonal Service Team Member

    2 weeks ago

    Kirkwood, Missouri, United States Michael's Inc Full time

    Job Summary As a Team Member at Michaels, you will be responsible for providing excellent customer service and ensuring a positive shopping experience for our customers. Key Responsibilities Help customers find products and provide solutions to their shopping needs Provide a fast and friendly checkout experience Maintain a well-merchandised and in-stock...

  • Seasonal Service Team Member

    3 weeks ago

    Kirkwood, Missouri, United States Michaels Stores Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Seasonal Service Team Member to join our team in the early morning stocking role. As a key member of our store team, you will be responsible for delivering exceptional customer service, maintaining a well-merchandised store, and ensuring a seamless shopping experience for our customers.Key...

  • Crew Member

    4 months ago

    Kirkwood, United States MOD Pizza Full time

    Summary As a Crew Member, you aim to consistently deliver the MOD Pizza experience to all customers. You are a role model of super-fast service and help create a memorable, inspiring, and unique experience, while preparing and presenting outstanding pizzas and salads within a cool environment. Key Responsibilities Make pizzas, salads and more...

  • Warehouse Crew Member

    4 weeks ago

    Kirkwood, California, United States Vail Resorts Full time

    Job OverviewVail Resorts is seeking a highly motivated and detail-oriented Warehouse Crew Member to join our team. As a key member of our retail and food service operations, you will play a critical role in ensuring the smooth delivery of goods and services to our guests.Key ResponsibilitiesReceive, organize, and deliver retail and food service goods to our...

  • Restaurant Team Member

    5 days ago

    Kirkwood, California, United States Vail Resorts Full time

    Be Part of Our Mountain Hospitality TeamVail Resorts is seeking a talented and enthusiastic Restaurant Crew Member to join our team. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests and ensuring a memorable experience for all who visit our resort.Key Responsibilities:Make connections with guests...

  • Restaurant Team Member

    6 days ago

    Kirkwood, Missouri, United States Vail Resorts Full time

    Job Summary:We are seeking a dynamic and enthusiastic individual to join our team as a Restaurant Crew member at Vail Resorts. As a key member of our hospitality team, you will have the opportunity to develop new skills and gain valuable experience in a fast-paced and exciting environment.Job Responsibilities:Provide exceptional customer service to guests...

  • Culinary Team Member

    1 week ago

    Kirkwood, California, United States Vail Resorts Full time

    Experience the Thrill of Working in the MountainsAre you looking for a fun and adventurous career in the culinary industry? Do you want to develop new skills and make connections with guests and colleagues? Look no further than Vail Resorts' Food & Beverage team!We're seeking a talented Entry Cook to join our team and help deliver an Experience of a Lifetime...

  • Restaurant Crew Member

    2 days ago

    Kirkwood, Missouri, United States Vail Resorts Full time

    Job OverviewVail Resorts is seeking a highly motivated and enthusiastic Restaurant Crew team member to join our team. As a Restaurant Crew team member, you will be responsible for providing exceptional customer service and ensuring a seamless dining experience for our guests.Key Responsibilities:Provide excellent customer service and ensure a positive dining...

  • Restaurant Crew Member

    7 days ago

    Kirkwood, Missouri, United States Vail Resorts Full time

    Experience the Ultimate Mountain Resort LifestyleAre you ready to embark on an unforgettable adventure in the heart of the mountains? Vail Resorts offers a unique opportunity to join our team as a Restaurant Crew member and experience the thrill of working in a dynamic and fast-paced environment.Key Responsibilities:Provide exceptional customer service and...

  • Evening Warehouse Team Member

    4 weeks ago

    Kirkwood, United States Green Mountain Electric Supply Full time

    Are you ready to embark on a rewarding career journey with a company that values growth and development? Join us at Green Mountain Electric Supply!We are actively seeking a Full-Time Evening Warehouse Team Member to support our thriving Electrical Supplies division.Training Schedule: Monday - Friday from 9:30 AM to 6:00 PM, including a 30-minute lunch...

  • Ski Patrol Team Member

    7 days ago

    Kirkwood, California, United States Vail Resorts Full time

    Job SummaryAs a Ski Patrol Team Member at Vail Resorts, you will play a critical role in ensuring the safety and security of our guests and staff on the mountain. This is a challenging and rewarding position that requires a high level of expertise, physical fitness, and excellent communication skills.Key ResponsibilitiesPromote guest safety on varied terrain...

  • Culinary Team Member

    1 week ago

    Kirkwood, Missouri, United States Vail Resorts Full time

    Experience the Ultimate Mountain GetawayAre you ready to embark on a culinary adventure in the heart of the mountains? We're seeking a talented and enthusiastic Food and Beverage Operations Assistant to join our team at Vail Resorts. As a key member of our culinary team, you'll have the opportunity to develop new skills, work in a dynamic environment, and...

  • Culinary Team Member

    12 hours ago

    Kirkwood, California, United States Vail Resorts Full time

    Experience the Ultimate Mountain Resort LifestyleCome and discover a world of culinary possibilities in our vibrant mountain resort community. As a member of our Food and Beverage team, you'll have the opportunity to develop new skills, work in a dynamic environment, and deliver exceptional guest experiences.Key Responsibilities:Prepare a range of food items...

  • Insurance Account Representative

    4 months ago

    Kirkwood, United States Jake Molitor - State Farm Agent Full time

    Position OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Insurance Account Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self...

  • Customer Service Representative

    3 weeks ago

    Kirkwood, Missouri, United States Walgreens Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate at Walgreens. As a key member of our retail team, you will be responsible for delivering exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide...

  • Customer Service Representative

    3 weeks ago

    Kirkwood, Missouri, United States Walgreens Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate at Walgreens. As a key member of our retail team, you will be responsible for delivering exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key ResponsibilitiesCustomer...