Room Attendant

3 weeks ago

Nashville, United States Platinumcos Full time

**Room Attendant**

* Nashville, TN

* Part Time to Full Time

* Hilton Garden Inn Nashville Airport

* Entry Level

**Essential Responsibilities and Duties** include the following **-** *Other Duties May Be Assigned***:** * Adhere to Company and Brand specific standards.

* Comply with all applicable federal, state and local laws and ordinances as they apply to the property, guests and associates.

* Adhere to safety and emergency procedures and policies (i.e. evacuation, first aid, etc.) to include removing all safety hazards.

* Maintain awareness of suspicious activities or persons. Report such activity immediately to management.

* Promote the property through goodwill, courtesy and a positive attitude.

* Be proficient in all housekeeping and guest service operations.

* Anticipate and address guests service needs and assist individuals with disabilities.

* Enter guestrooms following all procedures including safety for gaining access, and ensuring vacancy before entering in accordance with Company and Brand standards.

* Ensure safe handling, usage and storage of chemicals, linen and equipment etc.

* Clean bathroom and guest area according to Company and Brand standards.

* Remove trash, dirty linen and rooms service items.

* Make beds, vacuum carpet, and mop bathroom floor, dust all furniture and fixtures.

* Replace linens and replenish bathroom and guest room amenities and promotional materials.

* Check that all appliances are present in the room and in working order.

* Review and follow procedures to report equipment, furnishing and supplies in need of repair.

* Review and follow procedures on Brand and Company Energy Conservation Program.

* Replace light bulbs and inform maintenance of any repairs necessary.

* Have complete understanding of the proper layout of furniture and amenities of each room type. Visually inspect room for cleanliness and appearance, correct deficiencies.

* Maintain assigned equipment. Empty vacuum bags. Report any problems with your equipment to your supervisor and or maintenance immediately.

* Ensure laundry chute is secured at all times.

* Assist and schedule linen counts for inventory control.

* Operate and monitor washing, drying and machinery including adding chemicals and lint traps.

* Transport and replenish linens from laundry room to storage and guest rooms.

* Sort, wash, dry, and fold linen.

* Turn in, and log lost and found items to housekeeping manager.

* Sign and secure room keys according to Company standards.

* Restock housekeeping carts.

* Set heating/cooling equipment and radio on proper settings.

* Self-inspect guestrooms as directed.

* Practice energy conservation at all times.

* Assist in regular inventory count and processes.

* Keep company business including but not limited to, financials, personnel, guest and customer data strictly confidential.

* Perform other duties as assigned.

* Able to communicate effectively with other employees and guests.

* Proficient in English. Bi-lingual a plus.

* Adaptable and willing to assist other departments in time of need.

* Professional appearance and grooming must be adhered to at all times.

* Uniforms must be worn according to Company and Brand standards.

* Ability to attend and complete required Company and Brand training.

* Ability to work a flexible schedule; nights, weekends, holidays, flex-shifts.

* Move, lift, carry, push, pull and place objects weighing less than or equal to 20 pounds without assistance.

* Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand and walk for an extended period of time.

* Move up and down stairs, elevators and or service ramps.

* Work a flexible schedule.

* Be organized and work well in a fast paced team environment.

* Have an outgoing personality.

* Previous housekeeping experience preferred.

* High School Diploma preferred.

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