Quality Technician

We offer a comprehensive benefits package designed to support your health, financial security, and work-life balance. Here's a snapshot of the benefits you can expect:- Medical Benefits: Choose from multiple plans to access preventive care, extensive provider networks, and affordable prescription medications, with options for Health Savings Accounts (HSAs).- Dental and Vision Benefits: Affordable coverage for routine and specialized dental care, along with vision benefits covering exams, lenses, and frames.- Retirement Planning: Our 401(k) plan includes a company match to help you build a secure retirement.- Employee Assistance Program: Receive confidential counseling and guidance for personal challenges, legal and financial issues, and more.- Employee Discount Program: Save on a wide range of products and services through our partnerships.- Additional Incentives: Life and Accidental Death and Dismemberment (AD&D) Insurance as well as Voluntary Short-Term and Long-Term Disability Insurance options.- Bonus Opportunities: This position is eligible to participate in our bonus program.Essential Job Responsibilities and DutiesPerform donor record file review, which includes medical reports, equipment incidents, and communicationPerform equipment quality control reviewReview medical reports and communicationVerification and release of donor testing samples and plasma shipmentResponsible for the inspection and release of incoming suppliesInitiate and review deviation reports as neededReviews the documentation of unsuitable test results and the disposition of the associated unitsReview donor adverse eventsLearn and maintain thorough familiarity and compliance with all state and federal regulations, Standard Operating Procedure Manual, Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), Current Good Manufacturing Practice (cGMP), and internal Company ProceduresThorough knowledge of applicable Company and departmental policies and procedures as well as the willingness to learn and follow any policy or procedure that may be introduced in the futureMaintain an open line of communication with ManagementEnsure and maintain the confidentiality of all personnel, donor, and center informationMaintain a positive and professional demeanor during all interactions with donors, fellow employees, and vendorsAbility to accept performance feedback in a professional mannerRegular attendance and arriving on time to all scheduled shifts and mandatory meetingsOther duties as assignedQualificationsHigh school diploma required, Associates degree preferred.Six (6) months experience in a similar role: record review, employee performance training, analysis, or inspection of equipment required.RequirementsStrong analytical, problem-solving, and organizational skillsAbility to define problems, collect data, establish facts, and draw valid conclusionsDemonstrate discretion when dealing with confidential informationAbility to work on multiple projects concurrentlyAbility to work independently and manage deadlines efficientlyExcellent verbal and written communication skillsPhysical RequirementsUse hands to handle or feel objects, tools, or controls; reach with hands and arms; and talk or hearFrequent leaning, bending, stooping, crouching, and reaching above the shoulders and below the kneeAbility to sit for extended periods for up to four (4) hours at a timeAbility to lift, tug, and pull up to fifty (50) poundsWork EnvironmentA typical work environment with moderate noise levelMay be exposed to freezing temperatures for short periods of timeOccupational exposure to bloodborne pathogens DisclaimerThis job description is construed to indicate the general nature and level of work performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required.