Radiology Clerk

Description

FLSA Employment Status: Nonexempt/Hourly

Responsible for maintaining files and performing other clerical duties as required. Ensures proper maintenance of patient charts/records. Will provide general secretarial duties including basic correspondence, filing, and inputting data for reports on the basis of instructions from various members of the department.

Performs routine clerical duties including sorting, matching and filing according to detailed instructions. Maintains various records and logs. Uses PC, calculator and other standard office equipment to record, store and retrieve information. Makes minor corrections, codes items and maintains record of documents processed. Refers non-routine questions or work not clearly covered by instructions to supervisor

Reporting Structure: Reports to the Director of Radiology

MINIMUM QUALIFICATION REQUIREMENTS

Education

High school diploma or GED Equivalent required

Work Experience

Minimum of one (1) year experience in a medical office or hospital setting.

Previous file clerk experience is preferred.

License/Certification: N/A

CORE COMPETENCIES

Mission, Vision

Core Values/Standards of Conduct

AIDET/Organizational Expectations

Safety

Quality

Flexibility

Customer Service

Diversity and Inclusion

Finance

Abuse and Neglect of Adult Patient

Abuse and Neglect of Pediatric Patient

Acute Coronary Syndrome/Chest Pain Protocols

Biohazard Waste

CC Hand Hygiene

JOB SPECIFIC CORE COMPETENCIES

Knowledge of medical terminology

Good knowledge of Business Concepts, English, Spelling and Grammar.

Basic office skills such as data entry, filing, phone etiquette, and composition of basic business correspondence.

Must behave in friendly and professional, cooperative manner and possess good teamwork spirit.

Ability to adapt to change and be flexible to undertake a variety of assignments.

Ability to organize time efficiently among a variety of duties.

ORGANIZATIONAL EXPECTATIONS

Provides a positive and professional representation of the organization.

Promotes culture of safety for patients and employees through proper identification, reporting, documentation, and prevention.

Maintains hospital standards for a clean and quiet patient environment to maintain a positive patient care experience.

Maintains competency and knowledge of current standards of practice, trends, and developments in related scope of job role or practice.

Adheres to infection-control policies and protocols, medication administration and storage procedures, and controlled substance regulations.

Participates in ongoing quality improvement activities.

Maintains compliance with organization's policies, as well as established practices, protocols, and procedures of the position, department, and applicable professional standards.

Complies with organizational and regulatory policies for handling confidential patient information.

Demonstrates excellent customer service through his/her attitude and actions, consistent with the standards contained in the Vision, Mission, and Core Values of the organization.

Adheres to professional standards, hospital policies and procedures, federal, state, and local requirements, and DNV standards and/or standards from other accrediting bodies.

ESSENTIAL FUNCTIONS

Prepares a variety of memos, forms, letters, and reports on the basis of information supplied by managers.

Composes simple, routine letters as assigned.

Operates computer, printer, copier, fax, and mailroom equipment.

Assists with answering telephone as required.

Assists with filing or retrieving information as required.

OTHER DUTIES

Is expected to master preparation of simple reports so that specific instructions are not routinely required.

Assists with non-routine projects according to specific assignments. May assists with patient routine requests related to office support

PHYSICAL DEMANDS

This job operates in a healthcare office environment. This role routinely uses standard office equipment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies, up to 20 pounds.

Must be able to see with corrective eye wear

Must be able to hear clearly with assistance

May be exposed to infectious and contagious diseases

May be in contact with patients under a variety of circumstances

Able to handle emergency or crisis situations

May be occasionally subject to irregular work hours

May be required to wear protective equipment as necessary

Ability to pass all required health and other screening tests including random and reasonable suspicion drug screens.

PHYSICAL ABILITIES AND REQUIREMENTS

Activity

Occasionally (1-33%)

Frequently (34% to 66%)

Continuously (67% to 100%)

Sitting

X

Walking

X

Standing

X

Bending

X

Squatting

X

Climbing

X

Kneeling

X

Twisting

X

Lifting

X

Carrying

X

Pushing

X

---