Senior Manager, Account Management

2 weeks ago


Lebanon, United States CRG Full time
Senior Manager, Account Management
Summary
Our client is a worldwide leader in logistic solutions and they are seeking a Senior Account Manager to join their team In this role, you will be responsible for providing account related activities, building strong client relationships.If you are looking for an opportunity that gives you the chance to work with an innovative company- this might be the opportunity for you

Opportunity: Contract; Potential to go permanent
Location: Lebanon, Indiana
Schedule: Monday - Friday (8am-5pm)
Compensation: $37.50/hr

Benefits:
BENEFITS of Working as a CRG contractor:
All W2 Employees who work an average of 30+ hours per week at CRG are offered the following benefits options
  • Medical, Vision, Dental, Life Insurance, and Long- & Short-Term Disability insurance is offered after 90 days of employment with CRG
  • We also offer a Flexible Spending Account (FSA) along with a Health Savings Account (HSA) with our medical plan. CRG matches the first $500 of the HSA contributions.
  • CRG offers a 401K plan, with open enrollment quarterly (January, April, July, and October) after working at CRG for 90 days.
  • CRG matches 100% of the first 3% of employee contributions to the 401K plan, plus 50% for the next 2% of contributions
Requirements:
  • Foster strong client relationships by aligning goals, delivering exceptional performance, maintaining transparent communication, and fostering collaborative problem-solving.
  • Explore and develop new avenues with customers to broaden and enhance core business offerings.
  • Manage account-related administrative tasks including gathering account information and maintaining operational dashboards and systems such as Salesforce, BI dashboards, and Excel files.
  • Facilitate both internal and external conference calls to address account-related matters effectively.
  • Oversee special projects and address customer ad hoc requests promptly and efficiently.
  • Collaborate with operations leaders to devise and implement customer-centric solutions that add significant value to clients.
  • Engage with senior account leadership to devise and execute strategic courses of action.
  • Spearhead the strategic planning of contract renewals while identifying opportunities to expand business scope and drive additional revenue through upselling initiatives.
Qualifications:
  • Bachelor's degree or equivalent related work or military experience.
  • 6+ years of account management experience in supply chain, distribution or warehousing.
  • Solid customer relationship management experience and skills.
Category Code: JN014

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