Deposit Operations Specialist

3 weeks ago

Carthage, United States Southern Bancorp Full time

Deposit Operations Specialist (Quality Control) - Onsite Location: United States, Mississippi, Carthage Who We Are: Southern Bancorp is a different kind of bank. As a Community Development Financial Institution (CDFI), a special certification designated for institutions that serve predominantly underserved communities, Southern Bancorp combines traditional banking and lending services with financial development tools and public policy advocacy to help families and communities grow stronger. Our mission is to be wealth builders for everyone in the communities we serve, focusing on low-wealth and un(der)banked populations, with an emphasis on Black and Brown individuals. Job Summary: The Deposit Operations Specialist is a member of the back-office Deposit Operations group, which consists of four support teams: File Maintenance, Quality Control, Transaction, and Call Center. As part of the Quality team, the Specialist will monitor accounts to ensure accuracy and adherence to audit standards, providing objective and fair information on policy compliance and data entry accuracy. Responsibilities: Review account maintenance related to source input and/or accuracy for Customer/CIF file maintenance if the CIF record pertains to Deposit, Savings, Time, Club, and Box Accounts. Perform relationship file maintenance on the account types mentioned above, including changes to existing accounts and the addition of new accounts to the system. Review parameter changes for source input and/or authorized changes. Complete all required training. Perform other related duties as required or assigned. Requirements: High school diploma or equivalent. At least two years of bank operations experience or an equivalent combination of education and work experience. Skill and Knowledge Requirements: Strong customer contact skills, including excellent communication skills, professionalism, and poise when responding to a variety of situations. Aptitude for problem-solving, excellent reasoning skills, and the ability to work independently with minimal supervision. Maintain confidentiality of the bank's records and customer transactions. Detail-oriented, accurate, and able to multitask. Strong computer skills, including experience with Microsoft Office products. Physical/Sensory Requirements: Regularly required to sit, talk, and hear; reach with hands and arms; and occasionally stand, walk, stoop, kneel, or crouch. May be required to lift or move up to 50 pounds occasionally. Regularly required to use computers, telephones, and other standard office equipment. Physical Demand & Work Environment: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position is available onsite at any of the Southern locations listed below: Arkansas Locations: Arkadelphia, Barton, Bismarck, Blytheville, DeWitt, El Dorado, Elaine, Eudora, Fayetteville, Glenwood, Gosnell, Gurdon, Hamburg, Helena, Hot Springs, Jonesboro, Little Rock, Lockesburg, Malvern, Marion, Marvell, Mt. Ida, Stuttgart, Trumann, West Helena, West Memphis. Mississippi Locations: Canton, Carriere, Carthage, Clarksdale, Drew, Greenville, Hattiesburg, Hernando, Indianola, Lambert, Leland, Lula, Madison, Mound Bayou, Olive Branch, Picayune, Ruleville, Sledge, Webb. What we offer our employees: A positive impact on Your Future: 401(k)/Roth plan with immediate eligibility and employer match up to 6% Employee stock ownership plan Discounted rate on primary home mortgage Credit and housing counseling as well as free financial education tools available to customers and employees Benefits to improve your health: No deductible medical insurance plan Dental and vision insurance Employer paid life and long-term disability insurance Flexible Spending Accounts The opportunity to nurture your well-being: Paid holidays and paid time off Opportunity for merit raises Employee reward and recognition programs Community service opportunities Southern Bancorp is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, sexual orientation, gender identity, gender expression, status as a protected veteran, or status as a qualified individual with disability. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. As a Community Development Financial Institution, Southern Bancorp desires its workforce to reflect the diversity of the customers and communities that we serve. Racial and ethnic minorities, people from working-class backgrounds, women, and LGBTQ people are often underrepresented in many financial service industry professions. Therefore, we strongly encourage applications from people with these identities or who are members of other marginalized communities. #J-18808-Ljbffr

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    3 weeks ago

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    Deposit Operations Specialist (Quality Control) - Onsite Location: United States, Mississippi, Carthage Who We Are: Southern Bancorp is a different kind of bank. As a Community Development Financial Institution (CDFI), a special certification designated for institutions that serve predominantly underserved communities, Southern Bancorp combines traditional...

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