Senior Business Analyst

Join to apply for the Senior Business Analyst role at Perficient. Job Description We currently have a career opportunity for a Business Analyst in our Automation and AI business unit. The role of the Business Consultant is for individuals passionate about identifying and delivering the right Business solution for each client. Our Business Consultants have a keen Business orientation with an understanding of how technology can be effectively applied to meet a variety of Business needs. Our Business Consultants fill a number of different roles on our project teams working with a variety of technologies for a wide range of clients. The specific responsibilities vary for each client and each project. Key to the success of our Business Consultants is the willingness and desire to quickly learn the client’s industry and the unique requirements of each engagement and to fill whatever role may be required to best support our client’s needs. A Business Consultant thrives in challenging environments and accomplishes difficult assignments without significant supervision and instruction. Our Consultants can handle the stress of being accountable for delivery and: complete goals on time, practice strong attention to detail, persevere through tough obstacles, and do not get easily discouraged. The Senior Business Consultant will be involved in the strategic planning of an engagement or helping the client make decisions about their future IT direction. Once a project has begun, the Senior Business Consultant will facilitate key requirements with stakeholders and customers using standard and User Experience techniques. The Senior Business Consultant may be responsible for functional designs, detailed designs and system mapping, wireframes, requirement specifications, and prototypes. The Senior Business Consultant works with the Lead Business Consultant and Senior Project Managers to assist with daily operations exercising time management, communication and collaboration in a fast‑paced environment to ensure the successful delivery of projects. The Senior Business Consultant will interface with Perficient technical and business delivery personnel, as well as vendors and customers on a regular basis. May mentor junior Consultants. Responsibilities Build trusted client relationships through proactive account management and effective project delivery. Establish knowledge of client business challenges and priorities to translate into opportunities. Maintain regular client communication and satisfaction, ensuring opportunities and challenges are addressed in a timely manner. Help deliver presentations to clients and management teams. Contribute to project discoveries, kickoff, prepare proposals and statements of work following company standards. Translate client’s business needs into detailed business requirement documents, use cases and systems interaction diagrams. Work with customers to establish approved wireframes and mock‑ups for solutions. Assist project team to establish high, mid, and micro level plans for project team. Help to establish critical path, milestones, delivery dates, and review client deliverables to ensure they meet client acceptance criteria. Provide leadership throughout the lifecycles of a project, guiding the understanding the project team has through design and development to ensure project requirements are met. Help establish project test strategy, methodologies, test plans as well as assist with test execution. Instill team commitment to company delivery methodologies and practices. Qualifications Certified in Appian, Pega or similar Automation platforms. Understanding of digital process automation tools and capabilities. Bachelor’s Degree. 3-6 years of professional business analysis experience, with strong relationship management, account management, and support experience. Minimum 2 years consulting industry experience working with external clients. Experience working in an Agile environment. Understanding of iterative development methodologies. Strong knowledge and understanding of current technologies and complex enterprise level applications. Knowledge of current technologies, application software development. Skilled ability to obtain, understand and respond strategically to client needs. Highly detail oriented, well organized, and able to coordinate multiple projects simultaneously. Strong analytical, problem solving and conflict resolution skills. Energetic, motivated, service‑oriented, and able to multi‑task. Proven track record of delivering on time, on budget, and meeting client commitments. Excellent listening, oral, and written communication skills. Excellent facilitation, presentation, and reporting skills. Strong interpersonal and teamwork skills. Flexible to new situations and challenges. Flexibility to travel up to 50 percent. Demonstrated ability to leverage AI tools to enhance productivity, streamline workflows, and support data‑informed task execution. Familiarity with AI‑enhanced platforms is a plus. A solid understanding of AI capabilities and limitations including ethical considerations is expected. Preferred Skills and Education Degree in Computer Science or Engineering. Strong understanding of complex internet‑based enterprise level applications. Salary Range The salary range for this position takes into consideration a variety of factors, including but not limited to skill sets, level of experience, applicable office location, training, licensure and certifications, and other business and organizational needs. The new hire salary range displays the minimum and maximum salary targets for this position across all US locations, and the range has not been adjusted for any specific state differentials. It is not typical for a candidate to be hired at or near the top of the range for their role, and compensation decisions are dependent on the unique facts and circumstances regarding each candidate. A reasonable estimate of the current salary range for this position is $57,798 to $131,640. Please note that the salary range posted reflects the base salary only and does not include benefits or any potential equity or variable bonus programs. Information regarding the benefits available for this position are in our benefits overview. Equal Employment Opportunity Perficient, Inc. proudly provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. Perficient, Inc. complies with applicable state and local laws governing non‑discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Perficient, Inc. expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability, or covered veterans. Improper interference with the ability of Perficient, Inc. employees to perform their expected job duties is absolutely not tolerated. Disability Accommodations Perficient is committed to providing a barrier‑free employment process with reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability, please contact us. About Us Perficient is the global AI‑first consultancy. Our team of strategists, designers, technologists, and engineers partners with the world’s most innovative enterprises and admired brands to deliver real business results through the transformative power of AI. As part of our AI‑First strategy, we empower every employee to build AI fluency and actively engage with AI tools to drive innovation and efficiency. We break boundaries, obsess over outcomes, and shape the future for our clients. Join a company where bold ideas and brilliant minds converge to redefine what’s possible - while building a career filled with growth, balance, and purpose. About The Team Our Intelligent Automation experts help our clients bridge how work is performed today and how they want to work tomorrow, by leveraging DPA, RPA, and AI to align all aspects of the client’s operations. We partner with some of the most recognized brands in the business with equally matched partnerships. Together, we bring visions to life and drive value and efficiency through process improvement and technology integration. #J-18808-Ljbffr