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Retail Customer Service Specialist

1 month ago

New Port Richey, Florida, United States Michael's Inc Full time
About Us

Michaels Inc. is the leading creative destination in North America, operating over 1,300 stores in 49 states and Canada. We offer a wide range of products and services to help our customers bring their ideas to life. Our goal is to fuel the joy of creativity and make it accessible to everyone.

Main Responsibilities:
  • Deliver exceptional customer service and help customers shop our store.
  • Provide a fast and friendly checkout experience and execute cash handling to standards.
  • Engage customers on the benefits of our Rewards program and Private Label Credit Cards and complete enrollments.
  • Educate customers on our Voice of Customer (VOC) survey.

Requirements:
  • Retail and/or customer service experience is preferred.

Benefits:
We offer a range of benefits to our employees, including health insurance, paid time off, tuition assistance, and generous employee discounts. Our goal is to prioritize the wellbeing of our teams and create a positive work environment.