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Assistant Manager

2 months ago

Houston, United States Massage Heights - Midtown Houston Full time
Job DescriptionJob DescriptionBenefits:
  • Bonus based on performance
  • Dental insurance
  • Employee discounts
  • Vision insurance
  • Wellness resources

Become part of the leadership team at Massage Heights and help build and guide your team to inspire, educate and promote a balanced lifestyle for every member and guest that walks through our door. We are in search of an Assistant Manager who is seeking an entry level management position. The ideal candidate loves sales, is responsible, ambitious and diligent. This position is the beginning to building a rewarding career in a dynamic industry.

Heres why youll love working at Massage Heights:
  • Robust leadership training and development: we want to support you in your role and set you up for success
  • Youll experience a culture that invests positive energy into everything we do
  • Employee benefits, friendly family work environment and a rewarding career path

The essential duties and responsibilities of the Assistant Manager position are designed to assist the Retreat Director to help ensure exceptional guest service and team member satisfaction, these duties include but are not limited to the following:

Assist the Retreat Director in managing all aspects of the Daily Operations:
  • Directly assist the Retreat Director to supervise all aspects of Retreat operations, from driving revenue and profitability, ensuring brand systems and processes are adhered to with consistency through each shift
  • Plan and implement Front Desk Sales Associate new hire training, in-the-moment coaching, role playing and on-going sales training is essential for the success of the Front Desk Team
  • Stay updated on all services, products and promotions, be diligent in setting the example for your team
  • Effectively manage team member to ensure proper execution of daily operations
  • Collaborate with the Retreat Director to set individual team member goals; create plans and convert plans into action to meet and exceed goals
  • Lead by example, demonstrating the ability to achieve personal goals

Adhere and align the team and Retreat to our Brand Standards:
  • Create an environment that is passionate about providing supreme guest service
  • Focus on building guest loyalty by consistently following the proven operating system of Massage Heights
  • Enhance the value of the Massage Heights brand name in the minds of current and future guests by supporting and implementing the brands Mission, Core Values and Strategies

A strong candidate will possess the following:
  • At least 1-year sales or retail management experience
  • Self-starter mentality with leadership, organization, communication and interpersonal skills
  • At least 1-year experience in training, coaching, and conflict resolution
  • Capacity to develop positive relationships with employees to manage coaching/mentoring with discipline
  • Basic business math skills
  • Must be able to pass a background check and drug screening
  • Must be able to work varied hours to include weekends, evenings, and holidays

Why Work at Massage Heights Midtown?

Benefits. Dental, short-term disability, accident, vision, life insurance, free tele-medicine for yourself, spouse and dependent children under 26 years old, dependent care FSA, health care HSA, employee discounts and free checking benefits are available.

Take the Next Step - Elevate Your Career


Become part of a team that stands above the rest in terms of value, clients and teamwork. We are easily accessible via Houston Metro Bus and have a complimentary parking lot in front of our location. The Midtown location is easily accessible to the light rail.

Check out our great reviews on Google. We have over 500 reviews with a 4.6 star rating

If you feel you are ready to take a step to grow your career in a rewarding direction, please complete this short application and attach your resume.