Software Engineer II, SRE and Support Team

Get AI-powered advice on this job and more exclusive features. Who We Are Want to make an impact? Join our pack and come work (and play) with us. We believe everyone deserves the unconditional love of a pet—and at Rover, our mission is to make it easier to experience that love. Founded in 2011, the Rover app and website connect dog and cat parents with loving pet sitters and dog walkers in neighborhoods across the US, Canada, and Europe. We empower our community of trusted pet sitters and dog walkers to run their own pet care businesses on Rover with the tools and security of a global company to back them. Headquartered in Seattle, Washington, we work closely with teams in Barcelona, San Antonio, Spokane, and remote locations. We’ve earned recognition as a great place to work, having been named among the 100 Best Companies to Work For in Seattle Business Magazine and Washington’s Best Workplaces in the Puget Sound Business Journal. At Rover, our furry coworkers are just as important as our human ones—and we’re committed to fostering a diverse, inclusive, and welcoming community of pet people. Hybrid Position – This role expects you to work from our Downtown Seattle Office two days per week (Mondays and Thursdays). Candidates must be based in the Greater Seattle Area or willing to relocate. Meet The Site Reliability And Production Support Team The Site Reliability Engineer will join the Site Reliability (SRE) and Production Support Team. The SRE team manages all of Rover’s infrastructure and focuses on the performance, scalability, and reliability of our systems. We build and maintain CI/CD and observability tools and help our engineering teams deliver a stable, reliable, and robust experience for our owners and sitters. The SRE and Production Support team is part of the Platform Engineering division. What We Are Looking For Rover.com is seeking a talented Site Reliability Engineer to join our team. In this role, you will be responsible for maintaining and enhancing Rover's critical infrastructure, which is built on cutting-edge technologies including Amazon EKS, Terraform, and AWS. You will maintain our CI/CD pipelines and enable our developers to have a seamless development experience. Your expertise will be crucial in ensuring the performance, scalability, and reliability of our platform. Your Responsibilities Design, implement, and maintain scalable and reliable infrastructure using AWS, Kubernetes, and Terraform. Monitor system performance and proactively identify and resolve issues to ensure high availability. Develop and implement automation for deployment, monitoring, and operational tasks. Collaborate with engineering teams to optimize application performance and reliability. Participate in on‑call rotations to provide 24/7 support for critical systems. Contribute to the continuous improvement of our SRE practices and tooling. Troubleshoot complex production issues and perform root‑cause analysis. Ensure security best practices are implemented and maintained across the infrastructure. Your Qualifications And Skills 2+ years as a Site Reliability Engineer or Infrastructure engineer Experience building and maintaining CI/CD pipelines and developer tooling Technical Stack: Experience with Terraform, Kubernetes, Python, and AWS Computer Science or equivalent background Bonus: Familiarity with RDS (MySQL/PostgreSQL) Bonus: Experience with observability tools such as Splunk, Sentry, and Datadog Our Style We are proud to be professional software developers building high quality, scalable, and supportable solutions. We are curious and passionate about learning, providing the right environment and resources for professional growth. We are committed to building, fostering, and maintaining a culture of inclusivity and diversity both on our teams and in our products. We embrace progressive engineering practices including automated testing and a continuous deployment pipeline. We are friendly, supportive and respectful, and we pay attention to the impact and quality of our work as well as keeping work/life balance. And, dogs in the office. Bring yours, too Benefits Of Working At Rover Competitive compensation 401(k) match Flexible PTO Comprehensive medical, dental, and vision insurance Commuter benefits Bring your dog to work (and unlimited puppy time) Doggy benefits, including $1,000 toward adopting your first dog Stocked fridges, coffee, soda, and treats for humans and dogs, and free catered lunches semi‑monthly Regular team activities performed in‑person and virtually Compensation In the greater Seattle area the first‑year salary range is $118,476–$152,686. Additionally, Rover offers a long‑term incentive plan with a company performance‑based cash payout and benefits to full‑time employees. The cash compensation offered for this role will be dependent on the candidate's experience, qualifications, skills, and abilities as demonstrated in the interview and hiring process. At Rover, we’re driven by seeing our people succeed and grow, while doing our jobs better than ever before. We believe the best business outcomes come from a diverse set of perspectives and we’re committed to promoting an inclusive, inventive, and fun environment with amazing employees. We welcome and encourage applicants from all backgrounds to apply. Rover is an equal opportunity employer. We consider all qualified applicants without regard to age, race, color, ancestry, national origin, religion, disability, military or veteran status, sex, pregnancy, gender identity or expression, sexual orientation, marital or partnership status, genetic predisposition, or any other protected status in accordance with applicable federal, state and local laws. We are committed to working with you to look for reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. #J-18808-Ljbffr