Current jobs related to Service Desk Analyst - Baltimore - Jobs via Dice
-
IT Service Desk Analyst
7 days ago
Baltimore, Maryland, United States Erickson Senior Living Full time $25 - $27Location:Erickson Senior LivingJoin our team as an IT Service Desk Analyst. In this role, you will provide top-notch support for IT systems, resolve issues, and escalate as needed. As the first point of contact for IT incidents and service requests, you will document all issues and resolutions, ensuring a smooth experience for users with both first-level and...
-
Financial Analyst: Trading Ops
2 weeks ago
Baltimore, United States Asset Staffing Full timeA leading investment bank located in Baltimore is seeking an Analyst to provide operational support and interact with various trading desks. This role offers a unique opportunity to engage in both trading and client service activities, requiring strong analytical, communication skills, and proficiency in Microsoft Excel and Word. Ideal candidates will have a...
-
IT Service Desk Technician
2 weeks ago
Baltimore, United States InstantServe LLC Full timePosition Title: IT Service Desk Technician Location: Baltimore, MD Hybrid (This role requires onsite presence 3 days/week) Focus: Service Desk IT Service Desk Tech responsibilities may include but are not limited to: Monitor the Service Desk ticket queue and assist with all aspects of technical support via phone, chat, email, or in person. Determine the best...
-
Customer Service Analyst
1 week ago
Baltimore, United States Tria Federal (Tria) Full time1 day ago Be among the first 25 applicants This range is provided by Tria Federal (Tria). Your actual pay will be based on your skills and experience talk with your recruiter to learn more. Base pay range $18.00/hr - $20.00/hr Softrams, a Tria Federal company, prides itself in leading the charge for innovation and transformation in the federal government...
-
IT Service Desk Technician
2 weeks ago
Baltimore, MD, United States InstantServe LLC Full timePosition Title: IT Service Desk Technician Location: Baltimore, MD Hybrid (This role requires onsite presence 3 days/week) Focus: Service Desk IT Service Desk Tech responsibilities may include but are not limited to: Monitor the Service Desk ticket queue and assist with all aspects of technical support via phone, chat, email, or in person. Determine the...
-
Service Desk
2 weeks ago
Baltimore, MD, United States Planet Fitness Full timeJob DetailsJob Location 105 Catonsville - Baltimore, MD Position Type Part Time Salary Range $15.00 - $15.00 Hourly Job Category Customer Service DescriptionCompany & Benefits As one of the largest independently owned operators of Planet Fitness clubs, Ohana Growth Partners' core purpose is to inspire people to change their lives (and have fun doing it)! We...
-
Entry-Level Financial Analyst — Trading Ops
2 weeks ago
Baltimore, United States Asset Staffing Full timeA financial services firm located in Baltimore, MD is seeking an entry-level Analyst to provide operational support and interact with trading desks. This role offers exposure to trading and client service, requiring strong analytical and communication skills. Applicants must have a Bachelor’s degree and proficiency in Microsoft Excel and Word. The position...
-
|| DESK SIDE SERVICES
4 weeks ago
Baltimore, United States Tekfortune Inc Full timeTekfortune is a fast-growing consulting firm specialized in permanent, contract & project-based staffing services for world's leading organizations in a broad range of industries. In this quickly changing economic landscape, virtual recruiting and remote work are critical for the future of work. To support the active project demands and skills gaps, our...
-
Financial Analyst
2 weeks ago
Baltimore, United States Asset Staffing Full timeInvestment Bank located in Baltimore, MD seeks Analyst. * BACHELOR'S DEGREE REQUIRED Skills Required (essential): Strong analytical, organizational, and verbal and written communication skills Proven ability to work efficiently and accurately under pressure in a fast paced multi-tasking environment Proactive and self-motivated Intermediate Microsoft Excel...
-
Billing Service Desk Coordinator
3 weeks ago
Baltimore, United States Morrison Foerster Full timeBilling Service Desk Coordinator At MoFo, we couldn’t write our own success story without yours. Ready to write your story? Join MoFo as a Billing Service Desk Coordinator on our Financial Operations team! This role can be based in Boston, New York or Washington, D.C. Offices About the role The Billing Service Desk Coordinator supports the activities of...
Service Desk Analyst
4 weeks ago
Overview Join to apply for the Service Desk Analyst role at Jobs via Dice This position provides end user technical support in a fast-paced, single point of contact Service Desk capacity. Primary job function is to respond, handle, diagnose, and resolve inbound End User interactions. Identify, research, and resolve technical problems. Document, track, and monitor the problem to ensure timely resolution. Key Accountabilities and Priorities Perform first level IT support activities on incidents and requests related to company technologies and services (e.g., desktops/laptops, email, phones, printers, tablets) remotely. Log, track, and resolve customer reported problems or concerns on a day-to-day basis. Perform general software and e-mail support. Escalate incidents and/or requests to appropriate resources to ensure timely resolution and customer satisfaction. Ability to multi-task in a fast-paced environment. Perform other duties as requested within area of expertise. Act as the customer advocate for problem resolution. Demonstrate superior customer service skills. Demonstrate technical support competence on one or more computing platforms and standard business applications. Non-Technical Skills: Strong soft skills; technical foundation and eagerness to learn and grow with the organization. Required Education and/or Experience 1-2 years of Service Desk / call center experience. 1-2 years of experience working with ITSM tools (e.g., ServiceNow, Remedy, Heat, CA, etc.). Ability to troubleshoot common Windows related issues. Technical and Functional Skills Mapping a network printer; Troubleshooting Internet Explorer browser issues. Basic network troubleshooting; understanding of wired and wireless networks. Basic understanding of the Microsoft Office Suite; Basic/Intermediate Microsoft Outlook support; How to create an enterprise Outlook profile; Troubleshooting and creating rules; How to create a PST. Basic/Intermediate Microsoft Excel and Word support. Skills Keywords: Support, Help desk, Customer service, Phone support, Technical support, Password reset, Service desk, Help desk support, VPN, Office 365, ServiceNow, Windows 10, Active Directory, Troubleshooting, Outlook, Microsoft Office Pay and Benefits The pay range for this position is $16.00 - $18.00/hr. Eligibility requirements apply to some benefits and may depend on job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, benefits for this temporary role may include: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan with pre-tax and Roth post-tax contributions Life Insurance (Voluntary Life & AD&D for employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace This is a hybrid position in Baltimore, MD. Application Deadline This position is anticipated to close on Oct 16, 2025. About TEKsystems Were partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. Seniority level Entry level Employment type Full-time Job function Information Technology Industries Software Development Referrals increase your chances of interviewing at Jobs via Dice by 2x Get notified about new Service Desk Analyst jobs in Baltimore, MD. #J-18808-Ljbffr
