IT Asset Management Specialist

3 weeks ago

Seattle, United States SSA Marine Full time

The IT Asset Management Specialist is the enterprise subject matter expert for IT Hardware Asset Management (HAM) and Software Asset Management (SAM) within the Carrix organization. This role owns the accuracy and reporting of our IT hardware and software inventories, drive reconciliation and exception remediation, and deliver executive-ready insights that inform spending, compliance, and risk decisions. The position will collaborate with IT&S, Procurement, Finance, Security, and business stakeholders to keep our asset estate accurate, compliant, cost-effective, and audit-ready. Track and report asset lifecycle details from acquisition through disposal to maintain accurate asset records; validate with regular audits. Ensure adherence to licensing agreements and corporate governance standards; identify and mitigate risks related to unsupported or non-compliant assets. Own asset data quality rules and normalization (models, publishers, etc.). Implement controls for licensing metrics, EULA compliance, EOL / EOSL, and secure disposal; lead audit responses with evidence from ServiceNow. Build and maintain dashboards and reports (ServiceNow and Power BI) showing business consumption, compliance positions, refresh forecasts, and savings. Manage entitlements, model libraries, reclamation rules, and publisher compliance; execute true-ups and prepare audit-ready evidence. Analyze consumption and usage; drive reclamation / rightsizing to reduce shelfware and optimize cost. Maintain model catalog and lifecycle dates; plan refresh cycles and reduce end-of-support exposure. Oversee stockrooms, receiving, transfers, and ITAD / disposal with chain-of-custody and regulatory compliance. Partner with IT&S, procurement, finance, and business units to align asset management practices with organizational goals. Identify process enhancement and automation opportunities (flows, scheduled jobs, reclamation campaigns) and quantify benefits (risk and cost). Coach teams, produce playbooks, and conduct training for asset management. Other duties as assigned. Bachelor's degree in Information Technology, Business Administration, or a related discipline. 2-4 years of professional experience in IT asset management or a related role. ITIL certification required (or within 90 days of employment). Strong experience with the ServiceNow platform is highly preferred. Demonstrates strong interpersonal skills; creates a welcoming and collaborative environment by building rapport and actively listening. Highly organized and effectively coordinates resources and manages multiple tasks or projects concurrently to achieve desired outcomes. Exhibits determination and a strong drive to complete tasks, even when faced with obstacles or setbacks. Accurately estimates task scope and complexity, sets clear objectives, develops timelines and assignments, and proactively mitigates risks and challenges. Capable of making sound decisions with limited information and under tight deadlines; demonstrates confidence and clarity in judgment. Adaptable to change and thrives in dynamic environments; remains composed and effective when dealing with uncertainty or shifting priorities. Supervisory Responsibilities : No We are an Equal Opportunity Employer Work Environment Exposure to computer screens. The noise level in the work environment is usually moderate. Required hybrid work schedule, at least 3 days / week in office. Required job duties are normally performed in a climate-controlled office environment, or remotely from home. #J-18808-Ljbffr

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