Seasonal Retail Sales Associate

3 weeks ago

Naperville, United States Athleta Full time

Seasonal Retail Sales Associate - Washington Place In this role, you will engage and connect with our customers by providing excellent customer service. You will be an expert in product and use this expertise to educate, inform, inspire and outfit the customer. You will offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently. Your goal is to bring our brand to life for our customers while building brand loyalty and delivering with productivity. What You'll Do All associates are expected to become experts of the brand's selling behaviors, leveraging these behaviors with every customer to provide a premium customer experience. Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately. Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration. Promote loyalty by educating customers about our loyalty programs. Leverage omni channel offerings to deliver a frictionless customer experience. Support sales floor, fitting room, check out, and back of house processes, as required. Courteous and responsive to internal/external requests. Provide support by exchanging and verifying job-related information. Who You Are Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals. Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required. Able to handle customer interactions and potential issues/concerns courteously and professionally. Use basic information-gathering skills to solve problems. Ability to learn procedural knowledge acquired through on-the-job training. Compensation Hourly Range: $15.00 - $16.00 USD Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements. Equality and Inclusion Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity. Details Seniority level Entry level Employment type Contract Job function Sales and Business Development Industries Apparel & Fashion Other Referrals increase your chances of interviewing at Athleta by 2x. Were updating job postings and related content periodically. If youre seeing this description, you may be viewing the most current information available for this role. #J-18808-Ljbffr

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