Director Regulatory Operations

2 weeks ago


Nashville, United States HCA Healthcare Full time

Director Regulatory Operations Join to apply for the Director Regulatory Operations role at HCA Healthcare. This position is incentive eligible. Do you want to join an organization that invests in you as a Director Regulatory Operations? At HCA Healthcare, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years. Benefits Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long‑term care coverage, moving assistance, pet insurance and more. Free counseling services and resources for emotional, physical and financial wellbeing. 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service). Employee Stock Purchase Plan with 10% off HCA Healthcare stock. Family support through fertility and family building benefits with Progyny and adoption assistance. Referral services for child, elder and pet care, home and auto repair, event planning and more. Consumer discounts through Abenity and Consumer Discounts. Retirement readiness, rollover assistance services and preferred banking partnerships. Education assistance (tuition, student loan, certification support, dependent scholarships). Colleague recognition program. Time Away From Work Program (paid time off, paid family leave, long‑ and short‑term disability coverage and leaves of absence). Employee Health Assistance Fund that offers free employee‑only coverage to full‑time and part‑time colleagues based on income. Note: Eligibility for benefits may vary by location. Job Summary and Qualifications This position designs, facilitates, and manages programs and projects to support the HCA enterprise Regulatory and Accreditation Services (RAS) agenda. Duties include managing, organizing, and analyzing program needs, identifying program gaps, and driving program execution. Leveraging expertise in process engineering, the candidate will drive initiatives to enhance efficiency, quality, and patient outcomes across the organization. The candidate must possess excellent written and oral communication skills and negotiation skills that foster strong working relationships. Key partner across clinical and operational teams. Major Responsibilities Design and develop strategic supporting programs, tools and processes to facilitate the execution of RAS strategies and initiatives. Partner with other teams within the Clinical Services Group, ITG, PI, HRG and other key stakeholders as needed. Collaborate with cross‑functional design partners (and external partners) to design, manage, assign and execute quantitative and qualitative data analysis. Develop strategic documents such as program charters, project plans, assessments, education, and communication plans. Proactively identify and mitigate risks to strategy, project plans, and key milestones. Lead comprehensive analyses of existing processes, utilizing data‑driven approaches to identify root causes of inefficiencies and areas for improvement for streamlining workflows, reducing waste, and improving overall efficiency. Develop presentations to provide senior leadership with detailed data analysis and interpretation, presenting complex information in a clear and actionable format for informed decision‑making. Ensure program supporting resources meet all needs of customers, including but not limited to presentation materials, education/training plans and content, and communication plans. Design and ensure adherence to standard work templates and processes. Identify and evaluate tools to improve program and team effectiveness. Facilitate project updates/presentations to Business Owners and leaders at multiple levels within the organization. Actively communicate with stakeholders to accomplish project activities across multiple business groups. Proactively identify and resolve issues; manage program/project deliverables, manage and mitigate risk. Lead change control processes and establish effective programs/projects across all involved business entities. Facilitate decision making required for progress on assigned programs/projects. Monitor and regularly assess the quality and effectiveness of program delivery, and provide feedback to ensure consistent effective program performance. Build and maintain relationships with key stakeholders. Serve as a facilitator, technical advisor, and analyst to hospital management and teams on the use of process improvement tools and techniques, and analytical techniques. Contribute to a culture of safety and regulatory compliance. Model optimal behavior and encourage others to participate in safety initiatives. Attend meetings and participate in committees as required. Occasional travel may be required. Practice and adhere to the “Code of Conduct” philosophy and “Mission and Value Statement”. Education & Experience Master's degree preferred / Bachelor’s Degree required with 5+ years of experience in leading large scale projects focused on process improvement and operations. Expert user of Microsoft Office, including Excel, Word, PowerPoint, SharePoint, and Access. Ability to use data systems such as Power Bi, Visual Insights, etc. PMP, LEAN, or Six Sigma Certification – must obtain within one year of hire. We are a family of 270,000 dedicated professionals Our Talent Acquisition team is reviewing applications for our Director Regulatory Operations opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #J-18808-Ljbffr



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