Director, Planning, Evaluation and Operations Division

Summary This position is located in the Office of the Architect of the Capitol (AOC), Office of the Chief Executive Officer (CEO) for Visitor Services. The incumbent serves as the Director, Planning, Evaluation, and Operations Division and provides executive leadership for the strategic planning, evaluation, and operational management of programs supporting the Capitol Visitor Center (CVC). Duties Help The Director integrates strategic planning, performance evaluation, and organization wide operations to ensure mission readiness, accountability, and continuous improvement in a highly visible environment subject to public and Congressional scrutiny. The role requires a results-oriented leader capable of driving planning, evaluation, and operational excellence across diverse functional areas. The Director, Planning, Evaluation and Operations Division:Provides executive leadership and oversight for enterprise planning, evaluation, and operational programs supporting the Capitol Visitor Center. Directs overall administrative operations, including strategic planning, budget formulation and execution, workforce planning, procurement coordination, training, metrics, and quality control. Leads the development and execution of strategic and multi-year operational plans aligned with the AOC's strategic plan, legislative requirements, and organizational priorities. Oversees performance management frameworks, including evaluations, metrics, dashboards, and reporting systems to assess effectiveness, efficiency, and outcomes. Serves as a principal advisor to senior leadership on program performance, organizational effectiveness, and resource alignment. Oversees governance, internal controls, and risk-management practices to ensure audit readiness, compliance, and operational integrity. Coordinates and provides executive oversight of enabling and technical service functions, such as technology, infrastructure, and audio-visual services, to support mission-critical operations and visitor services. Represents the organization before senior leadership and Congressional stakeholders, including preparation of briefings, analyses, and responses to oversight inquiries. Leads organizational change, workforce development, and performance excellence initiatives across the CVC. Supervises and develops a multi-disciplinary workforce through subordinate supervisors, promoting accountability, inclusion, and high performance. Requirements Help Conditions of employment You must be a U.S. Citizen. You must be able to pass a drug test. You must meet the definition of specialized experience. A citizen of the United States; A person who is lawfully admitted for permanent residence and is seeking citizenship as outlined in 8 U.S.C. 1324b(a)(3)(B); A person who is admitted as a refugee under 8 U.S.C. 1157 or is granted asylum under 8 U.S.C. 1158 and has filed a declaration of intention to become a lawful permanent resident and then a citizen when eligible; A person who owes allegiance to the United States (nationals of American Samoa, Swains Island, and the Northern Mariana Islands, and nationals who meet other requirements described in 8 U.S.C. 1408); or A person who is currently an officer or employee of the Government of the United States. Qualifications You must meet the United States Office of Personnel Management's (OPM) qualification requirements (including specialized experience and/or educational requirements) for the advertised position. You must meet all eligibility and qualifications requirements by the closing date of the job announcement. Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review on the OPM web site at OPM qualification standards Specialized experience is experience that has equipped you with the particular knowledge, skills and abilities to perform successfully the duties of the position, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level. To qualify, applicants must possess one year of specialized experience equivalent to at least the GS-14 level in the Federal service (or equivalent experience) that includes: Leading executive level strategic planning and operations for a complex organization, including development and execution of annual strategic and operational plans. Exercising authority over budget formulation, execution, and financial governance, including oversight of annual budgets and internal controls. Directing evaluation, research, and performance management initiatives and implementation of organizational improvements. Leading human capital and workforce management programs, including supervision through subordinate supervisors and coordination of labor relations. Exercising broad independent judgment and decision-making authority in high visibility environments. Coordination with or oversight of technology, infrastructure, or technical service functions in support of organizational objectives. Education There is no substitution of education for specialized experience at this grade level. Additional information Welcome Veterans. The Veterans Employment Opportunities Act of 1998 (VEOA) gives veterans' preference rights in the legislative branch to certain veterans as applied by the Congressional Accountability Act. Veterans' preference is applied on this vacancy announcement. If you are a veteran and have been separated under honorable conditions, you must submit a copy of your DD-214 or other proof of eligibility; SF-15, if applicable; and Department of Veterans Affairs documentation of disability, if applicable. For more information, please visit OPM vet guide If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System. If you are exempt from registration under Selective Service Law, you must provide appropriate proof of exemption. Please visit the Selective Service System website for more information. DRUG TESTING: The Architect of the Capitol (AOC) is a Drug Free Workplace. As part of the AOC's suitability assessment, a candidate tentatively selected for a position who is not currently an AOC employee is required to submit to screening for illegal drug use. Satisfactory completion of a drug test is a condition of employment with the Agency. A candidate must test negative prior to being eligible for appointment into a position. We will schedule, provide and cover the cost for the drug test. The selectee(s) under the vacancy announcement for this position is subject to a criminal record check by the U.S. Capitol Police and satisfactory adjudication to be eligible for employment at the Architect of the Capitol. The Architect of the Capitol is an E-VERIFY Participant. E-VERIFY is an Internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security (DHS) and Social Security Administration records to confirm employment authorization in the United States. If you are selected for this position, the documentation that you present for purposes of completing the DHS Form I-9 will be verified through the DHS "E-VERIFY" electronic system. For more information on E-Verify, please visit http://www.dhs.gov/files/programs/gc_1185221678150.shtm The Architect of the Capitol is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, sex, religion, age, national origin, sexual orientation, gender identity, genetic information and/or disability. This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be made on a case-by-case basis. Moving expenses are not authorized. Relocation expenses are not authorized. Probationary Period - A newly appointed selectee is subject to the completion of a one-year trial/probationary period, regardless of whether or not a trial/probationary period has been completed previously with the Architect of the Capitol or another Federal agency. This vacancy announcement may be used to fill additional vacancies in any of the jurisdictions of the Architect of the Capitol. All application materials become the property of the Architect of the Capitol.Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. A variety of health insurance plans; retirement system with investment options; paid holidays; paid sick and annual (vacation) leave; life insurance; incentive systems; subsidized transportation; training and development opportunities, etc. The Architect of the Capitol offers eligible employees opportunity to participate in the Student Loan Repayment Program. Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.