Program Coordinator II

Program Coordinator II (Loans) Prairie View A&M University Under general supervision, the Program Coordinator II – Loans will be responsible for administering and coordinating financial aid loan programs under the supervision of the Financial Aid Manager of Processing (FAMP). Performs functions related to the technical and functional roles of administering the student loan programs (federal and state) for all students. Manages the financial aid loan programs which includes the Federal Direct Loan Programs (subsidized, unsubsidized, Parent PLUS, and Graduate PLUS) and the State Loan Programs (CAL) and serves as the liaison for the private/alternative loan programs. The salary is determined in accordance with the University's compensation structure and will be commensurate with the candidates' education and experience, within the assigned salary range for this position. Responsibilities Manages all aspects of the Federal Direct and State Loan Programs. Works with the advising staff on assisting students in the completion of the loan process. Determines or verifies loan eligibility for student and parent loans. Coordinates the importing and exporting of Direct Student Loan records via the financial aid delivery system and COD to ensure the accuracy of each student loan record. Assists the FAMP in the Banner system set-up for the loan component. Plans, schedules, and conducts entrance and exit interviews. Works with the business office to resolve loan exception reports. Reviews and resolves discrepancies related to loan disbursements, student eligibility, MPN reports, the import and export of student loan data. Certifies alternative and state loans. Works with the FAMP, provides leadership and guidance to departmental working groups. Ensures that the administration of the student loan program is consistent with the laws, regulations, and policies governing their administration and coordinates appropriately and timely communication to outreach staff as appropriate. Assists the FAMP with preparing reports for staff, University officials, and external organizations for internal and external audits. Creates, manages, and revises the policies and procedures manual for the student loan program(s). With FAMP, provides leadership for identifying opportunities for innovating ways of processing federal direct and state loans. Provides direct support to the FAMP to carry out the recommendations, instructions, and initiatives of the Associate Director and Director of Financial Aid. Serves as a back up to the Federal Work Study Coordinator, Scholarship/State Grant Coordinator, and the Federal Grants Coordinator. Coordinates/Collaborates with the outreach staff on research and analysis activities and reports regarding loan programs, indebtedness, default aversion, financial literacy initiatives delinquency assistance, and related customer services and intervention. Coordinates with the outreach staff to ensure that student loan information is accurately conveyed to financial aid advisors in a timely manner. Provides support to the financial aid advising staff as needed. Performs other duties as assigned. Required Education and Experience Bachelor's degree Four years of related experience. Required Knowledge, Skills and Abilities Knowledge of word processing, spreadsheet, and database applications. Ability to multitask and work cooperatively with others. Verbal and written communication skills. Other Requirements Must be able to work evenings and/or weekends. Must not be in default or owe an overpayment for a federal and/or state aid program. Job Posting Close Date 01/16/2026 Required Attachments Resume or Curriculum Vitae Cover Letter Application Submission Guidelines All applicants are required to apply via our Career Site on or before the closing date indicated on the job posting. Applicant inquiries received via email and websites such as Indeed, HigherEdJobs, etc. will not be considered unless the individual has applied to the available position via the PVAMU Career site. The required documents listed in the above "Required Attachments" section must be attached to the application prior to the job closing date indicated to ensure full consideration for the application submitted. Please contact the Office of Human Resource on or before the closing date indicated above at 936-261-1730 or jobs@pvamu.edu should you need assistance with the online application process. Background Check Requirements All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check. Equal Opportunity/Veterans/Disability Employer. #J-18808-Ljbffr