Operations Director Fort Polk, Louisiana, United States

About CorviasCorvias is a mission‑driven company dedicated to solving complex challenges for partners through partnership and innovation. Our culture values caring, purposeful, diverse, and courageous individuals who want to make a difference for partners and communities.Role OverviewThe Operations Director leads all installation‑level property management employees and the day‑to‑day operation of a multi‑family property management portfolio. This role is responsible for identifying and elevating new business responsibilities and marshaling resources within the organization to remove obstacles and deliver results. Ensuring the long‑term financial health of the installation is at the forefront of this role, and the Operations Director is accountable for the installation’s financial results. The Operations Director is further accountable for fostering an environment of teamwork, efficiency, and superior customer service.Primary ResponsibilitiesCreate and maintain win‑win relationships with key partner, government, business, and community stakeholders; maintain open dialogue to promote the program and gain support for local initiatives.Ensure the proper execution of business strategies and company initiatives, including all milestones, measurements, budgets, and deliverables, while ensuring compliance with company direction and vision.Proactively review and analyze program financial performance to identify challenges and opportunities to improve and maintain overall financial health; identify and deploy strategies to increase net operating income.Organize functional groups and team activities to ensure operations are highly productive, resources are appropriately allocated and coordinated, and business goals are met.Lead recruitment, hiring, onboarding, and retention of diverse talent; create accountability and ownership among team members through clear expectations, supervision, and timely performance feedback.Model the highest standards of property management professionalism; lead training and development of team members through coaching, motivating, and mentoring on company culture, business goals, financial management, and sound business judgment.Maximize rental income, occupancy, and rent‑ready inventory through strategic plans that reflect a solid understanding of the competitive market, leasing process, and turn management.Protect and maintain physical assets through strategic plans that ensure the appropriate level of repairs and preventative maintenance; partner with cross‑functional colleagues on capital improvement repair and replace projects.Other duties as assigned.Requirements7+ years of experience in a relevant management role at a regional level or higher. A minimum of 5 years of progressive residential property management experience with a comparable unit count.Demonstrable business sophistication and financial aptitude to lead site‑level operations and peripheral functions while simultaneously shaping long‑term strategy.Proven ability to develop and deploy change management initiatives that streamline and modernize operations.Proven history of leading by example, ensuring empowerment and accountability of team members at all levels.Proven history of building strategic relationships aligned on goals and focused on creating value for customers.Demonstrated ability to interact with individuals from diverse backgrounds, including resolving complex or sensitive matters.Computer proficiency, including working knowledge of word processing, spreadsheet, and database software.Ability to travel 40% of the time.A valid driver’s license and use of a personal vehicle is required.Customer Focus, Teamwork, Problem Solving, Resilience, Creativity, and Innovation skills as described in the job description.BenefitsChoice between two benefit‑rich medical, dental, and vision plans401(k) with immediate 100% vesting and contribution matchGenerous paid time off that increases throughout your career12 paid holidaysPaid time off to volunteerTuition reimbursement to support growth and development100% paid life and AD&D insuranceShort‑term and long‑term disability coverageMaternity leavePaternity LeaveMilitary LeaveFlexible Spending Accounts (Health and Dependent Care)Complimentary Employee Assistance ProgramEEO StatementCorvias Corporate Services, LLC does not discriminate in employment or applications for employment based on an applicant’s sex, race, color, religion, sexual orientation, national origin, ancestry, service in the armed forces of the United States, disability or any other protected classification as outlined by Federal, State or local laws. #J-18808-Ljbffr