Quality Assurance Specialist

The Staff Pad is looking for a detail-oriented Quality Assurance Specialist in Chickasha, Oklahoma to review internal processes, identify opportunities for improvement, and collaborate to build solutions. This is an excellent opportunity for a positive individual seeking a role in a successful, values-based company with a healthy work culture. The Quality Assurance Specialist will study processes that directly affect the experience of clients. Besides previous experience with quality systems, the successful candidate will also bring a strong business mind, demonstrate the ability to build trust, exhibit curiosity, possess basic analytic skills, and be an excellent communicator. The ideal candidate has industry as well as project management experience and understands ISO standards. Working from our Chickasha office, the Quality Assurance Specialist will be a valued member of our Operations team. 

Primary Responsibilities 

-Review assigned processes for quality issues (e.g., safety, conformity, client experience, automation, and efficiency) 

-Collect and analyze data as needed 

-Document findings 

-Report on successes as well as opportunities for improvement 

-Collaborate organization wide as needed to design and implement improved processes 

Qualifications 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed in following are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Computer Skills 

Microsoft Outlook, Word, Excel, PowerPoint, Power Bi and Teams proficiency required 

Education 

Associates degree or above required 

Bachelor’s degree in applicable field preferred 

Master’s degree in applicable field highly preferred 

Experience 

Business experience required 

Quality systems experience required 

Data analysis experience required 

Industry experience preferred 

LEAN Six Sigma - Minimum - Green Belt 

Project management experience preferred 

ISO experience highly preferred 

Certificates, Licenses, and Registrations 

Driver’s license and insurance required 

Certifications for quality assurance preferred 

Certifications for soft skills preferred