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Customer Service Representative

2 months ago

Seattle, United States Alaska Marine Lines Full time

Alaska Marine Lines is looking for an energetic and motivated individual to join our Customer Service department Our business continues to grow, and we are seeking a Customer Service Representative to fill our Receiving role. Do you enjoy interacting with customers? Are you a great multitasker? If so, we want to hear from you Our Receiving teamare experts at helping a truck driver standing in front of them to process their paperwork, while answering the phone and responding to the warehouse via the radio all at the same time...without breaking a sweat Essential Duties and Responsibilities: - - Process Bills of Lading for receiving, review bills for complete information, assign codes and instructions as required. Enter alpha and numeric receiving data from source documents into computer in office and occasionally in warehouse environment. - - Rate Bills of Lading using companys computer program. - - Respond accurately and timely to customer questions, concerns and service requirements via phone, e-mail, and fax or in person. - - Process and inspect vehicles, equipment and break bulk cargo for shipment to Alaska or Hawaii.