Customer Service Representative
3 weeks ago
We are a values driven organization putting Relationships FIRST. EagleBank (NASDAQ - EGBN) is focused on being Flexible, Involved, Responsive, Strong, and Trusted. By prioritizing meaningful connections with our customers, employees, and shareholders, we relentlessly deliver the most compelling, valuable service to our customers.
EagleBank is committed to inclusion, equity, and respect. We celebrate diversity and intentionally seek out opportunities to learn from one another's experience. We believe employees are essential to the building of relationships and we prioritize investing in employee growth and wellbeing. Employee involvement is fostered through resource groups, mentorship programs, community service, and scholarship opportunities for continued education. With features including maternity and parental leaves, wellness discounts, healthcare premium sharing, employer funding in your HSA account, and 100% 401(k) matching up to 4%, we pride ourselves in the ways we support our internal relationships.
The success of this position is reliant on face-to-face interaction and requires 100% on-site work.
Responsibilities
The Customer Service Representative establishes, retains and deepens relationships with new and existing clients. Provides quality service to internal and external clients through effective and professional written and verbal communication. Processes teller transactions and balances cash accurately and efficiently. Resolves basic service issues by maintaining a developed working knowledge of basic bank products and services while referring more complex requests to appropriate colleagues or departments. Possesses strong knowledge of the platform and teller systems. Proactively and reactively contacts clients to identify additional banking needs to strengthen client relationships and meet cross-sell goals. Serves as main point of contact for client problem resolution. Complies with policies, procedures, rules and regulations, and completes training requirements as warranted for the position.
The Community Banking division includes our branch network and our Customer Care Center. While we are known for our commercial lending, our Community Banking team builds relationships supporting the business and personal finances for people that own the businesses in the DMV region. We provide full banking services for our commercial clients, including new account setup and maintenance, cash management products, and in-person assisted and automated transaction services.
The minimum and maximum projected annualized salary for this position is $20.04 to $28.26.
Qualifications
REQUIREMENTS:
- High School Diploma or equivalent.
- 1 year cash handling.
- 2 years Platform/Opening/Servicing/Closing Accounts or equivalent internal EagleBank branch banking.
- Knowledge of Platform and Teller system.
- Exhibits professionalism with internal and external customers.
- Knowledge of deposit products and services.
- Knowledge of banking regulations, policies, and procedures.
- Basic knowledge of MS Office products.
Don't meet all the requirements? We encourage you to still apply if you think you are the right person to join our community. We are always interested connecting with people inspired by our mission and values. If you aren't hired for this position, your resume will remain available for the next year and might be considered for future openings. Note: You can update your resume as often as needed.
-
Customer Service Representative
2 weeks ago
Washington, United States Metropitan Police Service Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Metropolitan Police Department, you will be responsible for providing exceptional service to the public, employees, and law enforcement officials.Key ResponsibilitiesWelcome and greet visitors to the...
-
Customer Service Representative
4 weeks ago
Washington, United States Mantra Management Group Full timeJob DescriptionJob DescriptionThe consumer comes first within the hospitality industry and that is no exception with our team. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you will...
-
Customer Service Representative
2 months ago
Washington, United States LMI Aerospace Full timeWe are currently seeking a Customer Service Representative (CSR). The CSR Serves as the point of contact with external customers. This position processes sales orders, resolves customer requests, questions and complaints, and maintains positive relat Customer Service, Customer Service Representative, Representative, Delivery, Retail, Manufacturing
-
Customer Service Representative
3 days ago
Washington, United States TDB Communications, Inc. Full timeJob Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at TDB Communications, Inc. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.Key...
-
Customer Service Representative
3 weeks ago
Washington, North Carolina, United States Domino's Franchise Full timeAbout the JobWe're looking for Customer Service Representatives to join our team at Domino's Franchise. As a Customer Service Representative, you'll be the face of our company, answering phone calls and providing exceptional customer service.What You'll DoAnswer phone calls and respond to customer inquiriesProvide solutions to customer complaints and...
-
Customer Service Representative
3 days ago
Washington, United States Technovision Inc Full timeJob Title: Customer Service RepresentativeWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Technovision Inc. in Washington, DC.Job Summary:The Customer Service Representative will be responsible for providing exceptional customer service to our clients, responding to customer inquiries and concerns, and...
-
Customer Service Representative
3 weeks ago
Washington, North Carolina, United States Domino's Franchise Full timeAbout the JobWe're looking for Customer Service Representatives to join our team at Domino's Franchise. As a Customer Service Representative, you'll be the face of our company, answering phone calls and providing excellent customer service.What You'll DoAnswer phone calls and respond to customer inquiriesProvide solutions to customer complaints and...
-
Customer Service Representative
4 days ago
Washington, United States Addison Group Full timeJob Title: Call Center RepresentativeWe are seeking a highly skilled and customer-focused Call Center Representative to join our team. As a Call Center Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.Key Responsibilities:Respond to customer inquiries and...
-
Customer Service Representative
3 days ago
Washington, United States Enterprise Holdings Full timeCustomer Service RepresentativeWe are currently seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and concerns in a timely and professional manner.Key...
-
Customer Service Representative
2 days ago
Washington, United States U-Haul Full timeCompensation Range: $17.00 to $24.20 Hourly Location: 1750 Bladensburg Rd NE, Washington, District of Columbia 20002 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of...
-
Customer Service Representative
2 weeks ago
Washington, United States Addison Group Full timeJob Title: Call Center RepresentativeWe are seeking a highly skilled Call Center Representative to join our team at Addison Group. As a Call Center Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints, and processing customer orders.Key Responsibilities:Promptly and professionally...
-
Customer Service Representative
7 days ago
Washington, United States Waste Connections Full timeCustomer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at Waste Connections. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring their satisfaction.Key Responsibilities:Respond to customer inquiries and resolve...
-
Customer Service Representative
3 weeks ago
Washington, North Carolina, United States Domino's Franchise Full timeAbout the JobWe're looking for Customer Service Representatives to join our team at Domino's Franchise. As a Customer Service Representative, you'll be the face of our company, answering phone calls and providing excellent customer service.What You'll DoAnswer phone calls and respond to customer inquiriesProvide solutions to customer complaints and...
-
Customer Service Representative
3 days ago
Washington, United States Enterprise Full timeCustomer Assistance RepresentativeAt Enterprise, we're looking for a skilled Customer Assistance Representative to join our team. As a key member of our customer service team, you'll be responsible for:Key Responsibilities:Providing exceptional customer service to our clients, responding to their inquiries and resolving their issues in a timely and...
-
Customer Service Representative
5 minutes ago
Washington, Washington, D.C., United States Talkishco Full timeCustomer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at Talkishco in Washington, DC. As a key member of our customer-facing team, you will play a vital role in delivering exceptional customer experiences and resolving customer inquiries in a timely and professional manner.Key Responsibilities:Respond to...
-
Customer Service Representative
2 weeks ago
Washington, United States Lowe's Full timeJob SummaryWe are seeking a skilled Customer Service Representative to join our team at Lowe's. As a key member of our sales floor team, you will be responsible for providing exceptional customer service and assisting customers with their shopping needs.Key ResponsibilitiesMonitor and identify customers who need assistance at multiple self-checkout registers...
-
Customer Service Representative
3 weeks ago
Washington, Washington, D.C., United States Food Lion Full timeCustomer Service RepresentativeAt Food Lion, we are committed to providing fast, easy, flexible, and friendly service to our customers. As a Customer Service Representative, you will be responsible for achieving our customer service standards, assisting the Customer Service Manager and Assistant Customer Service Manager, and maintaining a clean and organized...
-
Customer Service Representative
3 days ago
Washington, United States Talkishco Full timeCustomer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at Talkishco in Washington, DC. As a key member of our customer-facing team, you will play a vital role in delivering exceptional customer experiences and resolving customer inquiries with professionalism and poise.Key Responsibilities:Respond to customer...
-
Customer Service Representative
3 weeks ago
Washington, Washington, D.C., United States Circle K Full timeCustomer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...
-
Customer Service Representative
2 weeks ago
Washington, Washington, D.C., United States Circle K Full timeCustomer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...