Medical Director

Medical Director Upward Health is an in‑home, multidisciplinary medical group providing 24/7 whole‑person care. Our clinical team treats physical, behavioral, and social health needs when and where a patient needs help. Everyone on our team from our doctors, nurses, and Care Specialists to our HR, Technology, and Business Services staff are driven by a desire to improve the lives of our patients. We treat a wide range of needs, from addressing poorly controlled blood sugar to combatting anxiety to accessing medically tailored meals because health requires care for the whole person. 98% of patients report being fully satisfied with Upward Health. Job Title & Role Description The Medical Director will partner with cross‑functional teams and senior leaders to deliver innovative and high‑quality care in the home and community for high‑need, high‑risk, high‑utilizing patients. The role requires a leader with a proven track record of innovation, achievement of measurable goals, and exceptional clinical competencies. The candidate will provide clinical oversight to the Interdisciplinary Care Team and deliver care directly. The ideal candidate must be flexible and willing to work in a high growth, fast paced company where the scope of services and protocols will evolve. The role is primarily remote, but residence in the state of interest is required. Approximately 20% of your time will be doing direct patient care. Skills Required Doctor of Medicine degree from a recognized medical school program Current, unrestricted medical license in the State(s) of interest Board Certified in Internal Medicine, Family Medicine or related primary/specialty care Minimum three years of experience practicing in a direct patient care environment Previous medical leadership and teaching experience preferred Expertise in population‑based medicine and quality improvement principles Experience managing patients with complex needs, including behavioral health and substance use diagnoses Strong healthcare management acumen, including working knowledge of current U.S. payer and provider landscape Ability to positively interact with other clinicians, senior management, patients and their families, and all levels of medical and non‑medical professionals High sense of urgency and can‑do attitude Strong communication and problem‑solving skills – will proactively and thoroughly communicate with other members of the team and seek input and guidance to solve tough problems Technical acumen with EMR system (Athena experience a plus) Key Behaviors Proactive Leadership – Takes initiative in shaping clinical direction and driving high‑quality care while motivating interdisciplinary teams Collaboration – Works effectively across departments and with external stakeholders to ensure integrated, patient‑centered care Flexibility and Adaptability – Navigates a rapidly evolving work environment and embraces new methods of care delivery Accountability – Demonstrates ownership of clinical outcomes and team performance, ensuring high‑quality care for patients Empathy – Consistently demonstrates compassion and understanding toward patients and team members Effective Communicator – Clearly articulates clinical goals, challenges, and changes to stakeholders, fostering transparency and collaboration Patient‑Centered Approach – Prioritizes patient needs and ensures decisions are made to improve patient health and quality of life Competencies Clinical Expertise – In‑depth knowledge of medical practice, population health, and application of medical principles to high‑need patient populations Leadership – Proven ability to lead and manage clinical teams, providing oversight, mentorship, and direction to ensure optimal patient care Problem Solving and Critical Thinking – Analyze complex situations and develop data‑driven solutions to improve patient care and operational efficiency Interdisciplinary Collaboration – Expertise in working with cross‑functional teams to achieve best patient outcomes Healthcare System Knowledge – Deep understanding of payer and provider systems, policies, and regulations to ensure effective service delivery Quality Improvement – Skilled in applying quality improvement methods to continuously enhance care delivery processes and outcomes Technology Proficiency – Experience with EMR systems (Athena preferred) and ability to leverage technology to improve care coordination and patient outcomes Stakeholder Engagement – Ability to interact with key stakeholders, including patients, families, senior management, and external partners to align on goals and drive operational success Upward Health is proud to be an equal opportunity employer. We are committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Upward Health Benefits Upward Health Core Values Upward Health YouTube Channel #J-18808-Ljbffr