Operations & Compliance Manager - Housing Department

7 days ago

Snowmass Village, United States Town of Snowmass Village, Colorado Full time
Job DescriptionJob DescriptionThe Town of Snowmass Village is looking to hire an Operations & Compliance Manager to join our Housing Department

This is an in-person position.

$1,000 sign-on bonus available

We are looking for an Operations & Compliance Manager who will be responsible for a variety of general administration and compliance activities in the day-to-day operations of the Housing Department.

Some of the day-to-day duties are listed below:

Administrative Duties:

  • Provide overall office management for the Housing Office.

  • Offer complex administrative support to the Assistant Director.

  • Oversee communications, especially monthly tenant newsletters.

  • Assist in reviewing and qualifying applications for rental apartments, showing available apartments, contacting references, and signing new tenants.

  • Assist in reviewing and qualifying applications for sales units and organizing lotteries for these units.

Compliance Duties:

  • Identify, investigate, and report housing compliance issues, irregularities, and violations.

  • Consult with the legal department and advise management on compliance matters.

  • Maintain meticulous records of complaints and compliance activities, including tracking and responding to all complaints.

  • Maintain the record system for all sale and rental units, including applications, rents, sales, and resale values.

  • Develop and provide training on compliance policies, practices, and reporting systems for the housing program.

  • Handle all Special Review requests for variances from Housing Office Guidelines, including reviewing requests, gathering information, scheduling meetings with the Director & Assistant Director, and communicating decisions to owners or tenants.

  • Prepare and file compliance reports.

For the complete job description and requirements click here

The ideal candidate has the following qualifications:

  • Ability to effectively, efficiently, and independently manage numerous projects and responsibilities.
  • Ability to communicate effectively, both verbally and in writing, with internal stakeholders and the public.
  • Strong analytical and organizational skills.
  • Proficiency in Microsoft Office Suite (Excel, Word, Teams, & Office 365) with experience in Laserfiche being a plus.
  • Bachelor's degree and three (3) years of relevant professional experience with progressive responsibilities in administrative or compliance fields; or any combination of equivalent experience and education likely to provide the knowledge, skills, and abilities determined by the Town of Snowmass Village.
  • Knowledge of the Town's housing program and regulations preferred.
  • Previous experience with governmental programs preferred.

Our amazing perks and benefits:

  • Medical, dental, and vision insurance with 100% premium coverage for the employee and 83% premium coverage for dependents.
  • Generous leave plans, offering up to 200 hours of leave in the first year of employment in addition to 10 paid holidays.
  • Recreation benefit of $1500 for eligible employees, which can be used to purchase a ski pass
  • The Town contributes 11% to your 401a, and you contribute a 5% minimum to a 457 account.
  • Employee Assistance Program: 5 sessions per topic with a therapist or coach for you or a family member.
  • Life, disability, and accident insurance.
  • Flexible Spending Accounts for health and childcare expenses.
  • Membership discount at the Snowmass Recreation Center.
  • Free RFTA bus passes for commuting and a free employee commuter shuttle.
  • Professional development opportunities.

About us

The Town of Snowmass Village has grown over 50 years into a year-round family resort and vibrant community, with a mountain whose possibilities continue to be explored. With construction continuing the final phases of the Snowmass Base Village – the largest ski resort development underway in North America – we look forward to what the next 50 years will bring.

We are proud of our life x work balance culture, and we see our Town and workplace as fun, community focused, family-friendly, thriving, charming, resilient, safe, emotionally connected, nimble, adaptable, balanced, and unique.

Watch these videos to learn more about us and why we want you to come work where you play:

Snowmass

Snowmass in the winter

Position Range$36.54—$51.15 USDHiring Range$36.54—$43.85 USD

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