Food Runner

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. 

Click to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more

• Delivers food to guests in a timely manner 
• Primary role is to run food to the guests in a timely fashion depending on specific assignment for that shift (e.g. food runner station or bar/drink runner station)
• Responsible for clearing all table and resetting them for new seating in accordance with venue standards
• Ensure each table is ready for guests arrival in accordance with venue standards
• Responsible for approaching newly seated guests, serving bread, butter, water, etc. in a timely and pleasant manner working with servers to expedite service at all tables
• Monitor tables to assess guests’ needs and anticipate and respond to guest requests when meal had been completed keeping table clear to provide a clean, neat, eating area
• Restock and clean assigned station at the end of shift to have ready for start of next shift in accordance with Department of Health standards
• Attendance at pre-shift meetings
• Responsible for maintaining a regular and consistent attendance record
• Participate as a team member with all servers, venue hosts, supervisors and kitchen staff in maintaining a smooth and efficient operation
• Assist servers in their duties as required, including assistance with sidework
• Other duties as assigned by restaurant management

• Must have an outgoing, energetic and enthusiastic attitude
• Must enjoy hosting others
• Must be comfortable initiating conversations and creating a fun environment with our guests
• High school diploma or equivalent; 0-6 months of experience or equivalent
• Must have the ability to respond to common inquiries or complaints from guests
• Must have the ability to perform basic math skills
• Must have the ability to interpret a variety of instructions (i.e., written, oral, etc.)
• Capacity to work independently with minimal direction
• Must be able to listen and respond to visual and aural cues
• Knowledge of the hotel/casino industry a plus
• Teamwork – ability to work collaboratively within the outlet for effective day to day operations
• Compliance with all regulatory, governmental, and safety requirement
• Ability to meet deadlines and effectively manage multiple priorities in a demanding work environment
• Knowledge of and compliance with department, property and company policies and procedures
• Climbing up heights in excess of 10 feet
• Lifting/moving maximum of 50 lbs.
• Ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

We're changing entertainment. Follow us.

Equal Opportunity Employer