Chief Dental Clinical and Educational Integration Officer

Job Type

Full-time

Description

POSITION SUMMARY

The primary focus of the Chief Dental Clinical and Educational Integration Officer (herein "CDCEIO") will be the practice of comprehensive oral health, including examining, diagnosing, and developing treatment plans for teeth infections and injuries of the teeth and mouth and carrying out the treatment plan in a competent and efficient manner. The position will also involve planning, developing, growing, implementing, sustaining, teaching and supervising in any and all oral health education programming with The Wright Center for Community Health including partnerships with academic partners , and regional hospital and specialist partners.

The CDCEIOf will function as the clinical leader for dental services, as well as provide oversight and direction to all dentists and staff. The position will consistently work to ensure that the mission and goals of the Wright Center organization are realized, and will support the positioning of The Wright Center for Community Health in both the local and regional community as a role model for robust, comprehensive, quality patient-centered care and services, professional operations, business integrity and financial stewardship.

The CDCEIO will collaborate with management to lead the development and implementation of organizational and business strategies of the dental service line as well as new oral health initiatives and related objectives. In so doing, this position will:

• Collaborate with administration on the development and reassessment of the dental service line overall strategic plan (including any and all education programming), vision, process compliance and improvement, as well as clinical and educational outcomes.
• Co-Lead with management the ongoing development of operational plans, budgets, and goals of the service line.
• Implement tactics and lead the clinic to achieve operational and financial goals set and agreed with TWCCH and TWCGME.

• Efficiencies
  • Develop, implement, evaluate, and recommend best practices to maximize operating efficiencies and increase service value aligned with department and company goals.
  • Provide input for dental product development based on clinical practice, research, and outcome data.
• Internal Controls/Compliance
  • Develop, implement, evaluate, and recommend controls to ensure operational/compliance risk requirements and data integrity.
  • Stay current with regulations impacting the department and company.
• Management and Supervisors
  • Supervise/manages dentists, NYU Langone dental residents, and dental hygienists.
  • Manage, plan, organize, motivate, and evaluate clinical staff, including hiring, termination, work assignments, growth opportunities, performance evaluations, and corrective actions.
  • Ensure clear understanding of performance expectations and responsibilities among staff.
• Budget
  • Develop and manage the department's annual budget in alignment with company goals.
  • Ensure fiscal sustainability through effective management of P&L and expenses.
• Business Plan/Establish Departmental Goals
  • Develop and maintain departmental performance measures and standards.
  • Communicate changes impacting care delivery by residents and dental provider teams.
• Policies/Procedures
  • Determine policy for benefit review procedures and update procedure guidelines.
  • Lead School Based Health Initiatives, including partnerships and program development.
• Lead School Based Health Initiatives
  • Develop comprehensive school-based dental programs in TWCCH and other districts through partnerships.
  • Collaborate with schools and health providers to tailor programs to student and family needs.
  • Design efficient programs that enhance the learning environment.
  • Secure funding for program stability and ensures compliance with state and local policies.
• Other Duties and Responsibilities
  • Participate in dental operations, EOS Level 10 Meetings, Clinical Operations meetings, and NYU Langone meetings.
  • Oversee all research projects and teams.
• Customer Service (Internal/External)
  • Direct and manage department activities to ensure professionalism, quality, timeliness, and accuracy aligned with company objectives.
  • Communicate TWCCH's dental policies and provide counsel to dentists.
  • Conduct presentations on TWCCH policies and clinical topics.
  • Review satisfaction surveys and promote organizational sensitivity.
• Clinical Leadership
  • Provide supervision for care delivery and educational processes.
  • Advise senior management, Board of Directors, and other departments on dental policy and clinical matters.
  • Represent TWCCH at dental conferences and meetings.
  • Provide input on provider reimbursement fee adjustments.
  • Conduct presentations on oral health topics.
• Director School-Based and Mobile Oral Health Initiatives
  • Identify, develop and execute partnerships to develop compressive school-based dental programs within TWCCH footprint as well as other school districts.
  • Lead community collaboration and partnerships between schools and health providers to ensure programs meets the needs of the students and their families
  • Work with schools to develop an efficient program that contributes to the learning environment
  • Identify the level of oral health services needed and design an appropriate program
  • Identify and secure funding to ensure program stability
  • Ensure compliance with state and local policy that may impact provision of services
  • Develop and seek opportunities for dental pop-up clinics and Driving Better Health (DBH) events in order to bring oral health services to the community
  • Performs other related duties as required or assigned by the Chief Medical Information Officer
  • May perform routine administrative tasks as needed.

• Strive to meet the unmet met needs and satisfaction with oral health services among patients.
• Evaluate patients' intraoral and peri-oral hard and soft tissue condition, including caries, endodontic/periodontal pathology, soft tissue and developmental pathology
• Diagnose and treat Emergency Dental situations such as toothaches, broken teeth/restorations, dislodged crown/bridges, broken off denture teeth, etc.
• Develop patient treatment plan, including Preventative, Endodontic, Periodontal, Restorative, Prosthetic and follow up care.
• Refer out complex Endodontic, Surgical and Periodontal treatment; perform and complete the remaining portion of treatment plan .
• Facilitate maximum components of treatment plans that can be completed "in house"
• Perform proficiently amalgam and composite restorations, single and double canal Endodontic therapy, extraction of erupted teeth and roots (either routinely or simple surgical procedures) prophylaxis, periodontal scaling and root planing.
• Perform oral surgery procedures, which may include simple extractions, surgical extractions involving impacted third molars, laying a flap, and/or sectioning of teeth, bone graft and socket preservation procedures, basic osseous contouring and alveoloplasty procedures, and simple implant placement.
• Perform pediatric dentistry with and without Nitrous Oxide (this will include Preventative, Restorative and Surgical care on cooperative children) Plan and perform space maintainers and Removable single tooth movement appliances.
• Participate in conducting medical resident didactics to provide education on dental hygiene in relation to primary care.
• Maintain flexibility to practice at other TWC dental clinics site, including the mobile clinic, when necessary.
• Provide forty (40) hours of billable clinical time, (90 slots per week)
• Participate in holiday, weekend, and call rotation, as needed to meet the needs of the patients and community.

• Program Development and Maintenance - Explores, recommends, develops, implements, and evaluates best practices in oral health workforce programming in an FQHC environment to ensure effective workforce development for TWCCH and regional oral health services. This includes the development of needed hospital and specialist relationships that result in relevant accreditation success and maintenance for any given program.
  • Provides input and support for oral health education program development and improvements/modifications to reflect best findings from oral health education programming across the country.
  • Provide timely oral health leadership guidance and professional advice on specific trainee and program issues, clinical integration opportunities and gaps, and other issues that may arise.
  • Participate in any and all education program meetings as needed and/ or requested
  • Oversee all sponsored projects, research projects, and related teams of faculty and trainees
• Programmatic Compliance - Develops, implements, evaluates, and recommends controls to satisfy operational/compliance risk requirements, ensure data integrity and best practices. Keeps current regulations and compliance issues that may impact the education programs.
  • Continuously raises expectations and performance levels without sacrificing procedural and data integrity.
  • Leads policy and procedure development through to implementation for education programs in alignment with programmatic, accreditation, and TWCCH requirements, goals, and objectives.
  • Provide program outcomes analysis for executive team reviews. Presents as necessary to senior management, the TWCCH Board of Directors, TWCCH Board committees, and elsewhere as requested.
  • Promote and contribute to resident and staff engagement in PDSA Design and Implementation for a culture of excellence and continuous Quality Improvement in the system of care delivery and primary care education in conjunction with Dental Operations Manager.
  • Actively seeks out and engages with faculty and leadership development, scholarship, and related opportunities for self and others in TWCCH oral health education programs.
  • Timely completion of charts, documents and resident evaluations
• Management and Supervision
  • Supervises/Manages personnel and trainees as outlined in program requirements and/ or as needed per academic partnerships.
  • Assists with academic team building and overseeing all education in dental service line
  • Budget
    • In concert with Director Dental Operations develops and manages the department's annual budget in alignment with education program goals and objectives and ensures their alignment with TWCCH goals for oral health excellence and sustainability
    • Responsible for the fiscal sustainability of education programs by managing P & L, staffing, scheduling, training time, admin time, et al
    • Actively engages with Grants and Strategic Initiatives in locating and leading sponsored programs as relevant
• AEGD program
  • Under the oversight of the Site Director:
    • Supervise, manage, monitor, and mentor AEGD residents as requested as they develop and work through the clinical educational goals of the program including patient treatment plans, the application and integration of knowledge, skills and values in delivering general dental care and treatment to patients of all ages
    • Develop resident remediation plans as required in collaboration with Clinic and Program Directors
    • Review and approve resident treatment plans, progress notes, and coordination of specialist care
    • Support the NYU Langone Dental AEGD program accreditation process
    • Actively engage in the training of program staff and faculty to achieve clinical collaboration for resident experiences, competencies and assessment
    • Participate in the resident interview and admissions process as requested

• Graduate from an accredited Dental School/Doctoral Degree (DDS/DMD)
• A valid unrestricted licensed to practice dentistry by the Pennsylvania State Board of Dentistry
• A current conscious sedation (Nitrous Oxide sedation) license is required
• At least two years' experience practicing dentistry in a practice
• DEA certificate
• Current BLS certification
• Minimum of 5 -10 years professional/management level experience in the accepted standards of dental treatment, including developments in dental materials and treatment modalities. Prefer previous experience in dental private practice, knowledge, and experience in processing dental claims, and prior dental consultant experience
• Knowledge of modern dental science practices, utilization review techniques, data/ statistical analysis, practice protocols, and ADA issues
• Demonstrated significant knowledge of trends & issues, laws & regulations related to the delivery of high-quality dental care services.
• Demonstrated success in establishing relationships with individuals and organizations of influence, including civic leaders, charitable agencies, fundraising sources, etc.
• Demonstrated success with planning, analysis and implementation of decisions affecting new business growth and development.
• Demonstrated success in the selecting & developing, in motivating and directing, high performing teams.
• Demonstrated success in leading and directing a clinical staff of comparable size and scope.
• Demonstrated success in establishing a wide range of business and professional relationships.
• Capacity to envision and develop clinical programs consistent with the mission of the TWCCH and TWCGME.
• Demonstrated knowledge of quality assurance and risk management standards and processes.
• Familiarity and experience with care standards and processes established by regulatory entities. Knowledge of credentialing process, delineation of clinical privileges and peer review
• Strong skills, abilities, and commitment to teamwork
• Continuing education course for new procedure and standards
• Professional and compassionate demeanor when interacting with patients
• Personal accountability and attention to detail required
• Ability to multitask and make informed decisions accurately and quickly
• Experience working in a high-volume dental clinic and delivering exceptional care
• Strict adherence to sanitation requirements for tools and procedures
• An interest in treating less fortunate patients in need
• Providing emergency, preventative and basic restorative care
• Experience with Electronic Dental Records and digital radiography required
• Strong communication and interpersonal skills
• Bilingual is a plus