Receptionist

ABOUT US

Rhinelander Auto Group is located in northern Wisconsin serving the Northwoods area and its surrounding communities. We are a full-service Chevy, Buick, GMC, Cadillac and Toyota dealer whose vision is "to be so effective that we are able to be helpful to others." We sell new and used vehicles, auto parts, accessories and provide full automotive services such as quick lube and detailing. Rhinelander Auto Group has a great history of providing world class service to our guests, in addition to offering excellent career opportunities for sharp and energetic people in the Northwoods. In order to attain an industry leading staff, we offer paid training, the latest tools and technology, a great culture and opportunities for advancement.

WHAT WE OFFER

• Dental Insurance
• Vision Insurance
• Life Insurance
• Employer Paid $30,000 Life Insurance
• Health Insurance
• 401(K) w/ Employer Matching
• Legal/ID Shield
• Assurity Supplemental Insurance
• Paid Vacation & Holidays
• Discounts on Parts & Service
• Job Related Continuing Education & Training
• Free Oil Change/Auto Butler for Birthday
• Employee Discounts @ YMCA/AT&T

Job Summary

We are seeking a Receptionist with excellent customer service skills and a winning attitude. This individual will receive calls into the dealership, determine the nature of the callers business, and direct the caller to their destination. Pay will be based on experience.

Responsibilities

• Answer phones and direct consumer to the proper department and follow up in a timely manner
• Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
• Operate switchboard telephone system
• Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
• Assist the managers with various clerical duties as needed
• Be friendly, professional, courteous and efficient when working with all customers and employees
• Familiarize yourself with department structures & internal procedures for assisting customers efficiently

Qualifications

• Ability to communicate customers' interests needs and requests to management and sales personnel
• Professional personal appearance
• Basic computer skills
• Wiling to submit to a pre-employment background check and drug screen.

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test.

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