Client Solutions Architect

Client Solutions Architect – Payments – Vice President Join to apply for the Client Solutions Architect – Payments – Vice President role at JPMorganChase. Job Description Harness your technical expertise to shape innovative client solutions and bridge product capabilities with real‑world challenges. Collaborate closely with diverse teams, act as the catalyst for transformative client experiences, and redefine solution‑oriented success. Job Responsibilities Leads configuration and modification of the firm’s products and solutions, often in partnership with Technology, to fit complex client use cases. Supports Sales in solutioning and mandating deal stages for pricing, pipeline planning, and account planning. Engages with technical members of client teams to deliver presentations and technical demonstrations of product capabilities and solutions. Identifies and defines development requirements for product design enhancements based on client feedback. Collaborates with product owners to define product requirements and design, ensuring the voice of the client and client use cases are documented, and defines blueprints to drive scale and enhance client engagement. Documents expected interoperability of products to support definition of client journey test cases and aids the testing team in understanding client behaviors. Collaborates with cross‑functional teams including product, UAT, operations, servicing, risk and relationship teams to promote product readiness and interoperability. Evaluates and recommends enhancements to product design to ensure delivery at scale and supports marketability of the product. Contributes to development of product documentation, tutorials and knowledge based articles to support customer self‑service. Tracks and analyzes how clients are using products to ensure results are realized; stays updated on industry trends and emerging technologies to continuously improve solutions. Acts as liaison between clients and internal teams to ensure successful implementation of solutions, providing technical guidance and support. Required Qualifications, Capabilities, And Skills 5+ years of experience or equivalent expertise across a broad set of products. Demonstrated ability to apply deep technical knowledge to solution configurations in a specific domain. Experience supporting Sales in pricing, pipeline planning, and account planning. Experience working with clients in a technology field and interfacing with engineers. Ability to define, document and communicate product business requirements, breaking down and explaining complex technical concepts to both technical and non‑technical audiences. Strong problem‑solving and attention to detail with strategic thinking. Proven track record of delivering successful client solutions. Strong analytical skills and ability to interpret data to make informed decisions. Preferred Qualifications, Capabilities, And Skills 3‑5 years of payments and/or merchant services experience working directly with clients and architecting client solutions and experiences. Degree in marketing, product, computer science, or related field. Experience with technologies such as REST APIs, HTML, JavaScript, CSS, Python, SQL, SOAP, Snowflake, Splunk, and/or developing mobile applications and web experiences. Demonstrated ability to manage multiple priorities and work effectively in a fast‑paced environment. Familiarity with project and program management tools such as Jira or Asana. Expertise with cloud‑based solutions and technologies. Knowledge of industry‑specific regulations and compliance requirements. Federal Deposit Insurance Act This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase’s review of criminal conviction history, including pre‑trial diversions or program entries. About Us JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission‑based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on‑site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal‑opportunity employer and place a high value on diversity and inclusion. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. Reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs, are provided. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans. About The Team A part of the Commercial & Investment Bank, J.P. Morgan Payments enables organizations of all sizes to execute transactions efficiently and securely, transforming the movement of information, money and assets. The team of experts tackles complex challenges at every stage of the payment lifecycle. And their industry‑leading solutions facilitate seamless transactions across borders, industries and platforms. Operating in over 160 countries and handling more than 120 currencies, J.P. Morgan Payments business is the largest processor of USD payments, with a daily transaction volume of $10 trillion. Seniority Level Mid‑Senior level Employment type Full‑time Job function Engineering and Information Technology #J-18808-Ljbffr