Assistant General Manager

13 hours ago

Claremore, United States Sonic Full time
Description:
Job Title: Assistant General Manager
Position Reports to: General Manager

Job Description: Manages and leads all aspects of the business (People, Operations, Profits and Sales) in conjunction with the General Manager. Assists the General Manager with staffing, training, coaching and development of crew; providing quality food in a clean, safe and positive environment and delivering operational consistency and a great guest and employee experience. This role should be well-versed in all areas of the restaurant and on all 5 day parts. This role is expected to work a schedule of 45+ hours per week.

Supervisory Responsibilities:
This position oversees drive-in operations in the absence of the General Manager and serves as the manager on duty when scheduled.

Essential Functions:
People (Time Spent 25%)
•Assists with onboarding, training, development and performance appraisals for crew members and adapts training/coaching methods to accelerate learning
•Provides recognition to crew members; assists in executing employee engagement action plans and enhances the culture of the drive-in
•Works with General Manager to interview and hire crew members
•Resolves employee concerns with the assistance of the General Manager and regularly observes Crew to evaluate performance
Operations (Time Spent 45%)
•Forecasts, schedules and proactively manages labor.
•Directs and assigns work to crew members, ensuring all aspects of service standards are delivered
•Enforces food safety compliance and maintains required record keeping.
•Resolves guest requests and concerns.
•Cash handling responsibility to include petty cash accountability, carhop balancing and deposit preparation/transport.
•Completes cash pulls, bank runs and deposits
Profit & Sales (Time Spent 30%)
•Helps control food and paper costs by adhering to inventory management best practices and training and coaching crew members to prepare and package food to standard.
•Reviews monthly Profit and Loss statement with the General Manager.
•Researches community assets to drive new business potential.
•Breaks down Drive-In goals into appropriate actions

Education and Work Experience:
•High school diploma or equivalent preferred but not required
•1-2 Years of restaurant management experience (QSR preferred), leading shifts without supervision

Knowledge, Skills, and Abilities:
•Must have flexible availability to include peak shifts, nights, weekends and holidays
•Strong leadership skills, with the ability to motivate and lead a team
•A team player, willing to meet and exceed drive-in goals and objectives
•Professional individual, who values people and demonstrates respect for others
•Friendly and smiling faces that enjoy providing courteous service to our guests
•Leadership and supervisory practices and skills; effective verbal and written communication skills
•Problem solving, decision-making and conflict resolution skills
•Ability to multi-task, follow directions and lead with autonomy once given directions
•Able to proficiently utilize computer and technology platforms as required by the SRI policies.
•Ability to have Difficult Conversations in an ever-changing environment.
•Time management, organizational and basic accounting and computer skills
•Knowledge and experience with recruiting, interviewing and selection practices
•Complies with Sonic Drive-in policies, procedures and all federal and state laws and regulation
•Lives and breathes Sonic's core values
•Leadership and supervisory skills that align with Sonic's Leadership Framework:
o Develop Selves and Others: Builds diverse, high-performing teams and makes personal development a priority.
o Live the Brand: Allows brand passion to influence work every day.
o Innovate: Brings fresh ideas, drives a culture of continuous improvement.
o Bring Their A-Game: Pushes self and helps others to achieve results. Takes pride in work.
o Act Like an Owner: Makes decisions that positively impact Sonic.
o Demonstrates Integrity: Shows consistency between words and actions.
o R-E-S-P-E-C-T: Creates an open and honest environment, attracting customers and talent to the business.
o Culture of Engagement: Creates a feeling of belonging and strong team morale.
o Customer Obsessed: Anticipates customer needs and takes actions to exceed them every time.

Physical Demands: While performing the duties of this job, the employee will continuously be standing, moving, bending, stooping, reaching, stretching and lifting. This position requires employees to work in close quarters with other employees and/or guests. The employee may frequently lift and/or move up to 50 pounds or more.

Work Environment: Frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions. The employee is occasionally exposed to raw meat, moving mechanical parts, airborne particles, hazardous materials, and risk of electrical shock. The noise level in the work environment is moderate to loud.

Requirements:
Additional Assistant General Manager Requirements:
•High school diploma or equivalent required. Advanced studies in business, restaurant management or related fields are preferred
•Minimum of two (2) years of restaurant management experience (QSR preferred), experience running shifts without supervision
•Required to work a minimum 5 day workweek with 4 closing shifts (or 4 day workweek guaranteed) including irregular hours, nights, weekends and holidays
•Knowledge of recruiting, interviewing and selection practices
•Knowledge of federal and state labor laws as well as local health and sanitation laws and regulations
•Leadership and supervisory practices and skills; effective verbal and written communication skills
•Basic accounting and computer skills
•Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems
•Problem solving, decision-making and conflict-resolution skills
•Willingness to abide by the appearance, uniform and hygiene standards at SONIC

  • Assistant Manager, Operations

    3 weeks ago

    Claremore, United States Westlake Hardware Full time

    About Ace Retail Holdings Ace Retail Holdings (ARH), the division of Ace Hardware Corporation that owns and operates the Great Lakes and Westlake Ace Hardware chains, is one of the largest hardware retailers in the United States. ARH has been in operation for over a century and operates over 220 neighborhood stores located throughout the United States. Great...

  • Assistant Store Manager

    5 hours ago

    Claremore, United States Community Choice Financial Family of Brands Full time

    Overview: As an Assistant Store Manager (“ASM”), you will use your customer service and leadership experience to provide a white-glove experience for our customers. Working closely with the Store Manager to develop your leadership skills in real-time, you will help coach our Customer Service Representatives and play a key role in helping the team produce...

  • General Surgeon

    6 months ago

    Claremore, United States KurzSolutions Full time

    Claremore, Oklahoma - Wish you were here! The Community - Claremore, OK The city of Claremore is, to say in the least, something to write home about. Born when Oklahoma was still Indian Territory, Claremore has an incredibly rich, diverse history and culture that they love to share with their visitors. But they're not exactly stuck in the past, as you'll...

  • General Labor

    3 weeks ago

    Claremore, United States Stand-By Personnel Full time

    Laborer 1 (Driller)Pay:$15/hrHours:Flexible (traveling position; hours vary by project)Job Type:TemptoHireLocation:Claremore OKPosition Overview:We are looking for an entrylevel Laborer to join our team as part of a drilling crew. As a Laborer 1 youll work alongside experienced drillers supporting their work and learning the basics of drilling operations....

  • General Dentist

    1 week ago

    Claremore, United States Market Square Dental Care Full time

    General Dentist   Market Square Dental Care   is looking for a General Dentist to join our team.   Why Heartland Dental?  As the leader of your supported office , you’ll receive best in class support to provide exceptional lifetime patient care while experiencing unparalleled educational offerings to enhance your elite clinical skills. You’ll...

  • General Dentist

    7 days ago

    Claremore, United States Market Square Dental Care Full time

    General Dentist Market Square Dental Care is looking for a General Dentist to join our team. Why Heartland Dental? As the leader of your supported office, you’ll receive best in class support to provide exceptional lifetime patient care while experiencing unparalleled educational offerings to enhance your elite clinical skills. You’ll work in an...

  • General Dentist

    1 week ago

    Claremore, United States Market Square Dental Care Full time

    General Dentist Market Square Dental Care is looking for a General Dentist to join our team. Why Heartland Dental? As the leader of your supported office, you’ll receive best in class support to provide exceptional lifetime patient care while experiencing unparalleled educational offerings to enhance your elite clinical skills. You’ll work in an...

  • General Dentist

    2 weeks ago

    Claremore, United States Market Square Dental Care Full time

    General Dentist Market Square Dental Care is looking for a General Dentist to join our team. Why Heartland Dental? As the leader of your supported office, you’ll receive best in class support to provide exceptional lifetime patient care while experiencing unparalleled educational offerings to enhance your elite clinical skills. You’ll work in an...

  • General Dentist

    7 days ago

    Claremore, United States Market Square Dental Care Full time

    General Dentist Market Square Dental Care is looking for a General Dentist to join our team. Why Heartland Dental? As the leader of your supported office, you’ll receive best in class support to provide exceptional lifetime patient care while experiencing unparalleled educational offerings to enhance your elite clinical skills. You’ll work in an...

  • General Dentist

    2 months ago

    Claremore, United States Market Square Dental Care Full time

    General Dentist Market Square Dental Care is looking for a General Dentist to join our team. Why Heartland Dental? As the leader of your supported office, you’ll receive best in class support to provide exceptional lifetime patient care while experiencing unparalleled educational offerings to enhance your elite clinical skills. You’ll work in an...

  • General Dentist

    1 month ago

    Claremore, United States Market Square Dental Care Full time

    General Dentist Market Square Dental Care is looking for a General Dentist to join our team. Why Heartland Dental? As the leader of your supported office, you’ll receive best in class support to provide exceptional lifetime patient care while experiencing unparalleled educational offerings to enhance your elite clinical skills. You’ll work in an...

  • General Dentist

    2 months ago

    Claremore, United States Market Square Dental Care Full time

    General Dentist Market Square Dental Care is looking for a General Dentist to join our team. Why Heartland Dental? As the leader of your supported office, you’ll receive best in class support to provide exceptional lifetime patient care while experiencing unparalleled educational offerings to enhance your elite clinical skills. You’ll work in an...

  • General Dentist

    3 months ago

    Claremore, United States Market Square Dental Care Full time

    General Dentist Market Square Dental Care is looking for a General Dentist to join our team. Why Heartland Dental? As the leader of your supported office, you’ll receive best in class support to provide exceptional lifetime patient care while experiencing unparalleled educational offerings to enhance your elite clinical skills. You’ll work in an...

  • General Dentist

    2 months ago

    Claremore, United States Market Square Dental Care Full time

    General Dentist Market Square Dental Care is looking for a General Dentist to join our team. Why Heartland Dental? As the leader of your supported office, you’ll receive best in class support to provide exceptional lifetime patient care while experiencing unparalleled educational offerings to enhance your elite clinical skills. You’ll work in an...

  • General Dentist

    2 months ago

    Claremore, United States Market Square Dental Care Full time

    General Dentist Market Square Dental Care is looking for a General Dentist to join our team. Why Heartland Dental? As the leader of your supported office, you’ll receive best in class support to provide exceptional lifetime patient care while experiencing unparalleled educational offerings to enhance your elite clinical skills. You’ll work in an...

  • General Dentist

    2 months ago

    Claremore, United States Market Square Dental Care Full time

    General Dentist Market Square Dental Care is looking for a General Dentist to join our team. Why Heartland Dental? As the leader of your supported office, you’ll receive best in class support to provide exceptional lifetime patient care while experiencing unparalleled educational offerings to enhance your elite clinical skills. You’ll work in an...

  • Medical Assistant

    3 months ago

    Claremore, United States Chenega Corporation Full time

    Overview Come join a company that strives for Extraordinary People and Exceptional Performance! Chenega Government Mission Solutions, LLC, a Chenega Professional Services’ company, is looking for a Medical Assistant in support of Indian Health Services in Claremore, OK. The Medical Assistant will provide support and technical assistance to the...

  • Dental Assistant

    2 weeks ago

    Claremore, United States Dr. Karen Willhoite DDS Full time

    We are a privately owned Claremore General Dentist Office seeking to hire a certified Dental Assistant. We work Monday Thursday 8am 5pm with lunch break between 1-2pm. Must have x-ray and polishing certificate. Please drop off resumes at our Claremore office - 500 E. Blue Starr Drive or email to info@karenwillhoitedds.com Pay and benefits discussed at...

  • Manager In Training, Part-Time

    6 months ago

    Claremore, United States Hibbett Sports Full time

    00961 Claremore, OKLE_301 Hibbett Retail, Inc. SUMMARY The Manager in Training is responsible for assisting the Store Manager regarding overall operations and administrative duties. The Manager in Training is knowledgeable in each product area or department in our store. Assists in determining the methods and approaches necessary to accomplish the...

  • Medical Administrative Assistant

    4 weeks ago

    Claremore, United States Chenega Corporation Full time

    Overview Come join a company that strives for Extraordinary People and Exceptional Performance! Chenega Government Mission Solutions, LLC, a Chenega Professional Services' company, is looking for a Medical Assistant in support of Indian Health Services in Claremore, OK. The Medical Assistant will provide support and technical assistance to the department...