Head of Operations
2 weeks ago
Head of Operations San Francisco, CA (In-Office, 9 / 9 / 6 Schedule) Full-Time | 2–8 Years Experience Competitive Bay Area Salary + Equity About Opal Opal is building the complete finance stack for ad agencies, a modern fintech platform powering the backbone of agency operations. Since launching in 2024, our customer base has been growing rapidly across North America. We believe ad agencies are some of the most innovative and underappreciated companies in the world. Our mission is to empower them with financial infrastructure designed specifically for their needs. We are a fast-growing, early-stage startup backed by leading investors, assembling a team of high-agency builders, thinkers, and operators who thrive in an in‑office 9/9/6 culture (9 a.m. to 9 p.m., six days a week) built around intensity, collaboration, and ownership. The Role As Head of Operations, you will stand at the center of our business, partnering directly with the CEO and cross‑functional leads to define, scale, and optimize how Opal runs. You will play a key role in aligning strategy with execution and ensuring every function operates at its best. You will : Lead and optimize internal functions including Finance, Legal, Marketing, and General Operations. Partner with the CEO and CTO to set business priorities, drive operational excellence, and lead cross‑functional initiatives. Develop and implement go‑to‑market strategies, including pricing, segmentation, and market evaluation. Build and manage relationships with key customer stakeholders to support new and ongoing engagements. Analyze and improve organizational structures, workflows, and decision‑making processes. Work with the CEO to track revenue, profitability, and key growth drivers while delivering data‑backed insights and reports. Own processes for OKR reviews, board meetings, and sprint planning, including agenda setting, facilitation, documentation, and follow‑ups. Who We’re Looking For 2–8 years in business operations or strategy, ideally at a high‑growth startup. Highly organized with strong attention to detail and the ability to prioritize, multitask, and delegate effectively. Strong communicator who can present ideas clearly to leadership and stakeholders. Comfortable discussing technical and business concepts. Analytical and confident making data‑backed decisions. Excited to work across multiple functions and partner closely with founders. Thrives in a 9/9/6 in‑office culture, ambitious, hands‑on, and energized by building alongside the founding team. Adaptable, resourceful, and comfortable in dynamic, fast‑moving environments. What We Offer Competitive Bay Area salary and meaningful equity (benchmarked to 2025 SF seed‑stage norms) Visa sponsorship Full health, dental, and vision coverage 401(k) with company match Paid relocation and one month of temporary housing Annual learning and tools budget A core seat at the table shaping how our product reaches millions How to Apply We receive hundreds of low‑effort applications daily, but we are only interested in meeting people who genuinely care. Send a short note (bullets are fine) about why you think you’d be a great fit to alland@connectpath.ca with the subject line:Head of Operations – [Your Name] We’ll reply as soon as possible. #J-18808-Ljbffr
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