Director of Community Relations

3 weeks ago

Richmond, United States EmergencyMD Full time

Care Advantage Inc is seeking a Director of Community Relations to join our team and contribute to our mission of delivering exceptional homecare services. This position will require regular travel within our central VA region and support our teams in Richmond, Glen Allen, Ashland, Mechanicsville, Colonial Heights areas as well as the surrounding areas. We are looking for an exceptionally motivated and passionate Director of Community Relations. Are you an experienced leader looking for a great Full-Time opportunity and to join a winning team? We offer a competitive wage and an excellent opportunity for growth and advancement. Position Overview Job Summary The Director of Community Relations is a member of the Care Advantage leadership team under the direction and supervision of the Regional Vice President of Operations. The DCR performs various professional duties to include the coordination of community events and acting as a liaison between the community and Care Advantage by assisting community members with service coordination. In addition, the DCR is responsible for being a resource to the community, as well as organizing events and coordinating distribution of leads that result from events. This position promotes and supports the Company's core values of Compassion, a positive Attitude, Respect and Excellence. Essential Job Responsibilities Develop new referral sources by planning and organizing schedule to call on potential referral outlets and other sources of prospective clients. Assists the agency's Medicaid Services Coordinators in processing and on-boarding new clients. Keeps management informed by updating CRM systems, submitting sales activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses. Develops "out of the box" sales strategies/models and evaluates their effectiveness. Collaborates closely with Recruiting and Human Resources to ensure Family Caregiver candidates complete onboarding process. Requirements Associates degree or higher in Social Work, or an associated field; or equivalent experience preferred. Minimum of two years' experience working with direct client/patient support and communications with a proven track record of customer service excellence. Previous Home Care Sales experience preferred. Experience working with the Medicaid application process. Comfortable working collaboratively in cross-functional team or independently. Excellent verbal and written communication skills. Possess proficient computer skills with knowledge of Microsoft products Join Us, if you are ready to take the next step in your career and be part of a dedicated team, we invite you to apply today Location: 23173, 23218, 23219, 23220, 23221, 23222, 23223, 23224, 23225, 23226, 23227, 23229, 23230, 23231, 23232, 23234, 23235, 23241, 23249, 23260, 23261, 23269, 23274, 23276, 23278, 23279, 23284, 23285, 23286, 23289, 23290 #J-18808-Ljbffr

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