Director, Digital Experience Engineering

1 week ago

Dallas, United States TBK Bank, SSB Full time

Director, Digital Experience Engineering page is loaded## Director, Digital Experience Engineeringlocations: Dallas, TXtime type: Full timeposted on: Posted 30+ Days Agojob requisition id: REQ-4571**Join Triumph**At Triumph, our vision is a world where freight transactions are accurate and seamless on the most modern and secure freight transaction network. That’s why we’re looking for passionate, innovative, solutions-oriented people to join our team. We thrive on providing exceptional customer service and we look for team members with an entrepreneurial spirit and a passion to build successful partnerships with our clients. Because at the end of the day our goal is to help our partners businesses run better.**Director of Digital Experience Engineering** at Triumph, you’ll lead the charge in designing and delivering the workplace technologies that power collaboration, productivity, and innovation. This is your opportunity to shape how our teams experience technology every day.**Day in the Life:** You’ll lead multiple engineering teams focused on building a secure, intuitive, and efficient digital workplace. From optimizing collaboration tools to improving endpoint performance and user experience, you’ll play a hands-on role in shaping the future of how our teams interact with technology—always with the end user in mind.**What You’ll Be Doing:*** Define and deliver a forward-thinking Digital Employee Experience strategy aligned with business goals.* Lead and mentor engineering teams across Endpoint, Workspace, Collaboration, and Application/Server Operations.* Drive the evolution from traditional IT management to experience-focused digital engineering.* Act as the Product Owner for Digital Experience services, prioritizing enhancements that deliver real business impact.* Oversee platform reliability, security, and performance across all workplace technologies.* Use telemetry and automation to proactively improve system health and user satisfaction.* Establish and track success metrics like Digital Experience Scores and incident reduction.* Partner with business units, InfoSec, and Network teams to create integrated, secure solutions.* Manage strategic planning, budgeting, and vendor relationships to support digital initiatives.* Contribute to M&A efforts and other key projects impacting employee experience.**What Makes You a Great Fit:*** 7+ years of experience in IT infrastructure, digital workplace, or end-user computing.* 3+ years in a leadership or people management role.* Strong background in digital workplace strategy, collaboration tools, or endpoint engineering.* Passion for enhancing employee productivity through innovative technology solutions.* Excellent communication and collaboration skills across technical and business teams.* Ability to inspire teams and foster a culture of innovation and accountability.**Call to Action:** Apply now and take the next step in your career. We’re excited to meet you #LI-BA1**We offer Medical, Dental, Vision, Paid Time Off, 401k and much more.**Go on. Do it. Apply Today
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