Service Advisor

1 week ago


Rochester, United States CRESTVIEW CADILLAC, INC. Full time

Service Advisor

We're looking for an experienced service writer with great customer service skills and a ear for listening to customers concerns. 

Benefits:

  • Medical, Dental, Vision Insurance

  • Life Insurance

  • 401k

  • Paid Training

Responsibilities

  • Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.

  • Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.

  • Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled

  • Ensures that the daily inventory of technicians' time is consistently sold to service customers.

  • Distribute work between technicians efficiently

Qualifications

  • Organized and friendly personality

  • Demonstrated ability to manage others

  • Time management skills

  • Fantastic communication skills with your customers

  • Professional, well-groomed personal appearance.

  • Clean driving record

  • Willing to submit to a pre-employment background check & drug screen


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