Field Performance Advisor

6 days ago

Fort Wayne, United States Adex Corporation Full time

Must be located within 50 miles of Fort Wayne

The Field Performance Advisor (FPA) is responsible for driving optimal performance and continuous improvement among our Suppliers by engaging in regular site visits to consult and engage directly with Suppliers to correct real-time discrepancies and identify ways to improve crew effectiveness, tool utilization, and quality. The FPA will utilize their knowledge and expertise to consult with Suppliers and develop process improvements that can be integrated across sites and markets throughout the country The FPA role will partner directly with market Suppliers as a representative of Ericsson to share feedback, recommendations, and work closely with various support groups to implement more efficient and standardized ways of working.
Job Responsibilities
• Review and analyze site performance metrics, including but not limited to, cycle time, close out package (COP) first time right, (Job Hazard Assessment) JHA compliance, Ericsson tool utilization, build quality, and customer specific requirements.
• Based on site review and analysis, identify Supplier performance areas in need of improvement, provide feedback on site performance metrics to Territory Director and Suppliers, and partner with Suppliers to correct, adapt, and respond to the feedback.
• Engage with suppliers on-site to conduct root-cause analysis of performance deficiencies, troubleshoot problems, and ensure that Suppliers correct real-time discrepancies related to safety and construction.
• Strategically plan daily and weekly site and supplier visits to achieve key targets and drive overall market performance, considering suppliers’ KPIs, performance, current needs, etc.
• Act as an internal partner for Ericsson’s Senior Construction Managers and Project Management teams to review and evaluate market-level on-site requests, such as supporting customer meets, site access, and validating construction drawings, to support in project completion.
• Based on performance metrics, identify, design, and develop process improvements for Supplier’s site construction process, as well as advancements to Ericsson tools to increase efficiency and quality, collaborating with the Automation teams to develop new tools and adjust current tools to increase Supplier’s efficiency. Based on market-level findings, work with other Field Performance Advisors around the country to identify systemic problems and propose cross-market improvements.
• Collect and report on supplier performance data for deployment process changes and new process trials to support business cases for new features or changes to ways of working.
• Build strong relationships with market Suppliers to foster a culture of continuous improvement and two-way feedback between Ericsson and Supplier.
• Ensure Suppliers have a clear understanding of, and adhere to, Ericsson and customer processes, methods, and tools that apply to sites assigned to Suppliers in market.
• Continuously improve and provide feedback on Ericsson and customer specific information and training for accuracy in delivery performance via Site Tracker and Power Bi-domain metrics.
• Support Governance for quarterly Supplier business reviews (QBR), report on findings in the field concerning supplier performance and actions taken and recommendations for improvement; responsible for field-related actions from QBRs.
Behavioral competencies
• Entrepreneurial & innovative thinking.
• Performs at a high level with minimal supervision in a fast paced and fluid work environment.
• Proactively analyzes issues, identifies problems, and makes sound decisions.
• Ability to collaborate and partner with Suppliers for successful delivery.
• Ability to understand performance metrics and analytics and identify areas of improvement.
• Excellent planning & organization skills.
• Strong leadership and consultative skills.
• Strong ability to effectively communicate and work with cross-functional teams, diverse personalities, and professional skill levels.
• Strong verbal and written communication skills.
• Advocates and generates a positive work environment and culture that embodies Ericsson’s core values.

Typical Interfaces

Internal:
• Market Project Team
• Customer Unit (CU)
• Customer Project Management
• Environmental Health & Safety (EHS)
• Ericsson Automation and Operational Excellence team
• People Function

External:
• Customers
• Third Party Suppliers

Qualifications and Experiences
• Minimum relevant work/industry experience of 7+ years.
• Bachelor’s degree preferred.
• Experience with providing design solutions and guidance on order of operations.
• Strong knowledge of general construction processes & procedures.
• Experience in managing and directing general contractor suppliers, construction scope estimation, etc. (Civils, Ground, L&A, Backhaul, Maintenance Work).
• Knowledge of and ability to enforce Ericsson and customer construction and quality standards.
• Ability to interface with customers, property owners, and other internal and external ancillary personnel as needed.
• Strong knowledge of contracts (leasing, vendor facing, customer facing) and financial acumen.
• Demonstrated ability to collaborate and develop positive relationships with suppliers or other external business partners.
• Experience leading or influencing teams to perform at their best.
• Strong understanding of applicable health and safety regulations impacting Ericsson and its suppliers in the local market.
• Completion of approved OSHA (Occupational Safety and Health Administration) 30-hour course for telecommunications industry.
• Previous experience working on Ericsson equipment portfolio is a plus.

DISCLAIMER: The above statements are intended to describe the general nature and level of work expected to be performed by employees assigned to this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. Employees assigned may be required to perform additional job tasks as required by the manager.

  • Field Performance Advisor

    1 week ago

    Fort Wayne, IN, United States Adex Corporation Full time

    Must be located within 50 miles of Fort Wayne Any additional information you require for this job can be found in the below text Make sure to read thoroughly, then apply. The Field Performance Advisor (FPA) is responsible for driving optimal performance and continuous improvement among our Suppliers by engaging in regular site visits to consult and engage...

  • Strategic Advisor

    3 weeks ago

    Fort Wayne, United States TRIMEDX Full time

    If you are wondering what makes TRIMEDX different, it‘s that all of our associates share in a common purpose of serving clients, patients, communities, and each other with equal measures of care and performance.Everyone is focused on serving the customer and we do that by collaborating and supporting each otherAssociates look forward to coming to work each...

  • Investment Advisor

    2 months ago

    Wayne, United States Entrust Financial LLC Full time

    Entrust Financial LLC® is an independent, fee-only wealth management firm, one of the few woman-founded, women-led firms in the region. We have a strong commitment to getting to the heart of what matters most to clients and to providing objective, customized investment management and wealth planning advice. We adhere to the fiduciary standard of always...

  • Client Advisor

    7 days ago

    Wayne, United States Lumida Wealth Full time

    Location: Wayne, NJ (In-office)Full-timeAbout Us:We are a digitally native, independent investment advisor specializing in alternative investments.At Lumida Wealth, we want to redefine wealth management. Recognized in industry media and trusted for our insights, we integrate tax mitigation and yield strategies to align with each client’s financial goals....

  • Business Sales Representative

    6 months ago

    Fort Wayne, United States ADT Full time

    ADT Is Continuing To Grow! Hiring Solutions Advisors Today. $1,500 Sign-On Bonus! Do you want to do a job that could potentially save lives every day? Do you want to be on the forefront of a technology partnership that will help create the future of smart security and automation? Then today is a good day to become an ADT Solutions Advisor for...

  • Financial Planner

    4 months ago

    Fort Worth, United States Kestra Financial Independent Advisor Full time

    Symonds Wealth Management, a comprehensive financial planning and investment firm located in Fort Worth, TX, is looking for a Portfolio Trader. We focus on helping families multiply, manage and enjoy wealth. The Portfolio Trader will serve in multiple roles including investment processing as well as planning assistance. The associate will need high...

  • Academic Advisor

    6 months ago

    Fort Myers, United States University of The Incarnate Word Full time

    Position Details Position Information Position Title Academic Advisor UIW Mission University of the Incarnate Word is a Catholic institution that welcomes to its community persons of diverse backgrounds, in the belief that their respectful interaction advances the discovery of truth, mutual understanding, self-realization, and the common good. Position...

  • Client Advisor

    4 weeks ago

    Wayne, United States Acrisure LLC Full time

    About Acrisure: Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more....

  • Insurance Benefits Advisor TX

    1 week ago

    Fort Worth, United States Layton Insurance FortAgency Full time

    Insurance Benefits AdvisorHave you got the right qualifications and skills for this job Find out below, and hit apply to be considered.Make a difference:Our clients are looking for viable alternatives to their current benefit programs and as a result of current economic conditions, the demand for our products and services has never been greater! Our...

  • Insurance Benefits Advisor TX

    1 week ago

    Fort Worth, United States Layton Insurance FortAgency Full time

    Insurance Benefits AdvisorHave you got the right qualifications and skills for this job Find out below, and hit apply to be considered.Make a difference:Our clients are looking for viable alternatives to their current benefit programs and as a result of current economic conditions, the demand for our products and services has never been greater! Our...

  • Student Success Advisor II

    6 months ago

    Fort Myers, United States Florida SouthWestern State College Full time

    Florida SouthWestern State College  is accepting resumes in search of a Student Success Advisor II to join our team of exceptional employees. Student Success Advisor is housed within the Office of Academic Advising, it provides direct service, support, and developmental advising to students and make appropriate referrals to College resources to...

  • Field Operations Manager

    2 months ago

    fort wayne, United States Western Steel Buildings Full time

    Western Steel Buildings:Our mission is to become a highly successful Company by providing superior products, outstanding service, and the greatest value in the steel building industry. We respectfully engage and challenge each other to continuously improve and perform at the highest level while embracing the positive feedback necessary to openly assess our...

  • Field Operations Manager

    2 months ago

    Fort Wayne, United States Western Steel Buildings Full time

    Western Steel Buildings:Our mission is to become a highly successful Company by providing superior products, outstanding service, and the greatest value in the steel building industry. We respectfully engage and challenge each other to continuously improve and perform at the highest level while embracing the positive feedback necessary to openly assess our...

  • Field Operations Manager

    2 months ago

    Fort Wayne, United States Western Steel Buildings Full time

    Western Steel Buildings:Our mission is to become a highly successful Company by providing superior products, outstanding service, and the greatest value in the steel building industry. We respectfully engage and challenge each other to continuously improve and perform at the highest level while embracing the positive feedback necessary to openly assess our...

  • Field Operations Manager

    1 month ago

    fort wayne, United States Western Steel Buildings Full time

    Western Steel Buildings:Our mission is to become a highly successful Company by providing superior products, outstanding service, and the greatest value in the steel building industry. We respectfully engage and challenge each other to continuously improve and perform at the highest level while embracing the positive feedback necessary to openly assess our...

  • Call Center Sales Advisor

    6 months ago

    Fort Lauderdale, United States Advisors South Florida Full time

    Call Center Sales Advisor We're Growing: Our clients are looking for viable alternatives to their current benefit programs and as a result of current economic conditions, the demand for our products and services has never been higher! Our Call Center Sales Advisors can make a real difference in people's lives. You'll work directly with Americas...

  • LensCrafters - EyeCare Advisor

    4 months ago

    Fort Lauderdale, United States Luxottica Group Full time

    The Eye. Care Advisor creates exceptional value in the lives of our customers by delivering the Lens. Crafters Experience. Ensures all patients receive the highest quality Optometric care. Delivers the stores key performance indicators by integratin Advisor, Customer Service, Healthcare, Patient, Skills

  • Insurance Benefits Advisor

    2 weeks ago

    Fort Worth, TX, United States Layton Insurance FortAgency Full time

    Insurance Benefits AdvisorMake a difference:Our clients are looking for viable alternatives to their current benefit programs and as a result of current economic conditions, the demand for our products and services has never been greater! Our Insurance Benefit Advisors can make a real difference in people's lives. You'll work directly with Americas...

  • Field Support Specialist

    1 month ago

    Fort Wayne, Indiana, United States Jackson Hewitt Full time

    Job SummaryAs a Field Support Technician at Jackson Hewitt, you will be responsible for assisting with the setup and teardown of kiosk furniture, computers, and technical equipment. This role requires a high level of physical activity, including driving a moving truck and carrying equipment into locations.Key ResponsibilitiesAssist with the setup and...

  • Spot On Performance | Lead Software Engineer | fort myers, fl

    1 week ago

    fort myers, United States Spot On Performance Full time

    Company DescriptionSOP’s patented products are designed to be logical, intuitive, and easy to use. They integrate existing scale systems with paver telematics data and mobile devices to provide real-time, actionable information. This empowers plant operators, paving foremen, managers, and QC personnel to make informed decisions and increase...