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Cartoon Network Hotel Dining Room Attendant

4 months ago

Lancaster, United States Parques Reunidos Full time

Palace Entertainment is a leading leisure park operator in the United States and Australia overseeing more than 25 entertainment venues, hotels and educational venues across 11 different states.

Palace Entertainment owns and operates some of the country's largest and most prestigious venues including: National Historic Landmark, Kennywood Park, America's Oldest Amusement Park, Lake Compounce, the world's first ever Cartoon Network Hotel, Best Family Theme Park Dutch Wonderland and a variety of other family-friendly parks and campgrounds throughout the United States.

Palace Entertainment is a subsidiary of Parques Reunidos, one of the leading global operators, with more than 60 different assets (theme parks, zoos and marine parks, water parks and other attractions), spread out over various countries across Europe, North America, the Middle East and Australia.
We are seeking a high energy, outgoing person to join our Cartoon Kitchen

We are currently looking for a:

Cartoon Network Hotel Dining Room Attendant

Roles & Responsibilities:

  • Greet each guest in a friendly and inviting manner, making them exciting to done with us
  • Will function as a server/host/busser/dishwasher as needed to ensure the guest experience is seamless
  • Assign each guest to a table suitable for their party, according to the seating rotation
  • Create a strong rapport with your guests by greeting them in a friendly and energetic manner
  • Make suggestions based on your guests questions and concerns about the menu
  • Respond to any guest questions, comments, or complaints in a timely and professional manner
  • Take and prepare to-go orders
  • Communicate regularly with kitchen to ensure guests have the best experience
  • Assist in preparing drinks, delivering food, and clearing dirty dishes
  • Inspect and assist with cleanliness of the dining areas
  • Operate registers and process payments
  • Roll silverware and stock server stations with all supplies needed
  • Maintain a safe, clean, and organized work environment
  • All other assigned duties
  • Flexibility - servers are required to work weekends
  • Lifting - must be able to lift a minimum of 20 pounds
  • Must have a positive and energetic attitude that would please our patrons
  • Must be at least 18yeas of age to comply with Liquor Control Board requirements
Skills:
  • Customer service - possess strong hospitality skills including, interacting with guests, responding professionally to guest questions and concerns, and completing guest requests in a timely manner.
  • Creativity - You will be responsible for creating a fun and unique dining experience for your guests to match the environment you work in.
  • Communication - Verbal, written, and listen skills are extremely important in this role.
  • Teamwork - must be a team player and help to build positive work relationships that are necessary to meet business objectives.
  • Organization - Manage your time wisely, prioritize tasks, and meet deadlines.
  • Problem Solving - quickly identify when an issue arises and come up with an appropriate solution.
  • Mult-tasking - Servers generally work in a very fast paced environment. This position requires handling multiple tasks at once and completing them in a timely manner.
  • Ability to work under pressure
  • Attention to detail
Team member benefits:
  • Flexible Hours and Schedules
  • Free and discounted tickets to Dutch Wonderland Family Amusement Park
  • Free and Discounted admission to other theme parks and attractions in our network


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