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Technical Specialist III NC

2 months ago

greenville, United States Hyster-Yale Full time

Job Title

Technical Specialist IIIJob Category

Information TechnologyJob Description

Put a LIFT in Your Career Hyster-Yale Group, Inc. (HYG), a world-class manufacturer of industrial lift trucks, has an outstanding opportunity for an exceptional and talented Tech Specialist III at our facility located in Greenville, NC. HYG designs, engineers, manufactures, sells and services a comprehensive line of lift trucks and aftermarket parts marketed globally under the Hyster and Yale brand names. We are one of the global leaders in the Material Handling industry and have been building relationships and partnering with our customers, suppliers, dealers and employees for over 80 years.


Hyster-Yale Group, Inc. (HYG), a world-class manufacturer of industrial lift trucks, has an outstanding opportunity for an exceptional and talented Tech Specialist III at our facility located in Greenville, NC. HYG designs, engineers, manufactures, sells and services a comprehensive line of lift trucks and aftermarket parts marketed globally under the Hyster and Yale brand names. We are one of the global leaders in the Material Handling industry and have been building relationships and partnering with our customers, suppliers, dealers and employees for over 80 years.

HYG is looking for an energetic team member to join our Aftermarket Applications IT group. Tech Specialist III is a mid-level position in the Technical Specialist family. The Aftermarket Applications Technical Specialist will:

Drive for architectural fit, global consistency, efficiency and continuous improvement of technologies that sustain and promote IT excellence


Work with the Business and IT Analysts to complete work as assigned, including implementation of process improvement projects as well as maintaining and enhancing existing systems


Convert business requirements to solutions, follow project management and other development procedures, and provide specialized applications technical expertise


Examples include software development, programming, and leveraging systems tools.




The Tech Specialist III Will Provide the Following Key Accountabilities:

In area of technical specialty, install, develop, monitor, troubleshoot and support systems. Ensure services and solutions are efficient and customer friendly.


Follow established department standards for consistency, cost effectiveness, and continuous improvement.


Improve existing processes and capabilities as directed by the manager. Suggest ideas for improvement.


With limited assistance of manager, manage own work tasks and communicate work activities. Provide development of specifications and project task planning.


Provide timely assistance to team members in resolving issues during crisis situations. Communicate regularly and provide mutual assistance with other technology groups.


Technical work deliverables (install, monitor, repair, specifications, software development, assessment, implementation, problem definition, problem resolution, development of specifications and work plans)


Recommendations in area of technical specialty, continuous improvement of processes, ideas to better serve our customers through the use of technology


Requires a desire to automate manual tasks with new technology as well as aging technology



The Successful Tech Specialist III Will Meet the Following Minimum Qualifications:

Associates Degree in IT related field


3 years’ experience; can include education time with explanation


Application administration experience


Knowledge of scripting; any language on any platform


Exposure to C#.Net


Experience with Source Control, any platform


Exposure to CSS/XML


Basic SQL Query skills



The following qualities are not required but are considered a plus:

Bachelor’s Degree


Professional Certifications


DOS/PowerShell scripting


VBA/JavaScript experience


Web Designer experience


IIS Administration experience


C# Console Application Development


C#/ASP.Net Web Development


TSQL experience


C# WCF Web Service experience


Advanced background in troubleshooting existing applications (any platform)


Xamarin Development / Mobile Development


iSeries basic understanding / navigation skills


iSeries CL / RPG programming experience


Experience working with Outlook EWS & MAPI


Experience with SSIS 2008R2 or more current


SixSigma project methodology experience


Agile experience




Job Type

PermanentTime Type

Full timeWork Hours








40Travel Required

1-10%Primary Location

HY US Greenville, NC (Plant)Address

5200 Martin Luther King Jr HwyZip Code

27834Field-Based

NoRelocation Assistance Available

NoWe are an equal opportunity employer with an excellent benefit package including medical, dental and life insurance, 401(k) and profit sharing.

EOE/Minorities/Females/Veterans/Disabled